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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>First question: has it ever worked?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have you got the MIME types set up on your server?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Mcdonald, Phil<br><b>Sent:</b> 15 May 2013 15:07<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: FW: Editing old learning objects<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hello,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ll try posting this again – the first time the pictures didn’t work so I’ve added them as attachments this time.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Cambria","serif";color:black'>Firstly, previewing or playing a learning object is stalling on the page, as per ‘MOOC error 1’ attachment.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Cambria","serif";color:black'>Secondly, when we try to import old learning objects, the error message comes up as per ‘MOOC error 2’ attachment.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Cambria","serif";color:black'>Any suggestions would be gratefully received.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Cambria","serif";color:black'>Thanks,</span><span style='font-size:11.0pt;font-family:"Cambria","serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Phil McDonald</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>E-learning Coordinator<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Directorate for Quality and Performance<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Follow <u><a href="https://twitter.com/PetrocLR">Learning Resources on Twitter</a></u></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Petroc</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Old Sticklepath Hill</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Barnstaple</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Devon</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>EX31 2BQ</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>T +44 (0)1271 338126<br>F +44 (0)1271 338121<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><a href="mailto:phil.mcdonald@petroc.ac.uk">phil.mcdonald@petroc.ac.uk</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><a href="http://www.petroc.ac.uk/">www.petroc.ac.uk</a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b><a href="mailto:xerte@pgogywebstuff.com">xerte@pgogywebstuff.com</a><br><b>Sent:</b> 14 May 2013 19:19<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: FW: Editing old learning objects<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Hello, <br><br>The pictures didn't work :(<br> <br>Pgogy Webstuff <a href="http://www.pgogywebstuff.com">http://www.pgogywebstuff.com</a><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Makers of Web things of a fair to middling quality<o:p></o:p></span></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><br>----- Original Message -----<o:p></o:p></span></p><div><div><p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>From:<o:p></o:p></span></b></p></div><p class=MsoNormal style='background:#E4E4E4'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"Xerte discussion list" <<a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a>><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>To:<o:p></o:p></span></b></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"<a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a>" <<a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a>><o:p></o:p></span></p><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Cc:<o:p></o:p></span></b></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Sent:<o:p></o:p></span></b></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Mon, 13 May 2013 21:49:15 +0100<o:p></o:p></span></p><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Subject:<o:p></o:p></span></b></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>[Xerte] FW: Editing old learning objects<o:p></o:p></span></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hello,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hoping someone can help. We have recently had Xerte installed on a server, and are encountering two issues.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Firstly, previewing or playing a learning object is stalling on the page, as per this image:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>We're unable to get past this point.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Also, when we try to import old learning objects, the following error message comes up:</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Any help would be much appreciated.</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Many thanks,</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Phil McDonald</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>E-learning Coordinator</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Petroc</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><br clear=all>DISCLAIMER - Any opinions expressed in this communication are those of the individual and not necessarily Petroc. This communication and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the College are solely for the use of the intended recipient. It may contain material protected by attorney-client privilege. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this<br>communication in error and that any use is strictly prohibited. If you have received this communication in error please notify the College by telephone on +44 (0)1271 345291 or via email to <a href="mailto:postbox@petroc.ac.uk">postbox@petroc.ac.uk</a>, including a copy of this message. Please then destroy this email and any copies of it.<br><br><o:p></o:p></span></p></blockquote><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><br>DISCLAIMER - Any opinions expressed in this communication are those of the individual and not necessarily Petroc. This communication and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the College are solely for the use of the intended recipient. It may contain material protected by attorney-client privilege. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this<br>communication in error and that any use is strictly prohibited. If you have received this communication in error please notify the College by telephone on +44 (0)1271 345291 or via email to <a href="mailto:postbox@petroc.ac.uk">postbox@petroc.ac.uk</a>, including a copy of this message. Please then destroy this email and any copies of it.<o:p></o:p></p></div></body></html>