<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>It's a different character encoding format</div><div><br></div><div>I think those mean bullet points</div><div><br>On 12 May 2013, at 08:05, "Ron Mitchell" <<a href="mailto:ronm@mitchellmedia.co.uk">ronm@mitchellmedia.co.uk</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="Generator" content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This didn't seem to get through so trying again...<o:p></o:p></span></p><p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></a></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ron Mitchell [<a href="mailto:ronm@mitchellmedia.co.uk">mailto:ronm@mitchellmedia.co.uk</a>] <br><b>Sent:</b> 11 May 2013 19:04<br><b>To:</b> 'Xerte discussion list'<br><b>Subject:</b> RE: [Xerte] Re: xot data disappearing<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi all<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">by coincidence (or maybe not) attached below is a message I received from Alistair on Friday but couldn't look into it then. It seems like this was another case of corrupted xml. I have fixed the xml for this LO now so the link below and pages referred to should be fine but I've attached the xml files as they were when corrupted in case it helps point to where this one went wrong. <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:red">It looks like this went wrong on the hotspot page 14 e.g. the preview.xml ends with:<o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">////////////////////////////////////////////////////////////////////////////////////////////////////////////<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><hotspot name="10.2 Creating content" text="<b>Function: </b> 10.2 c<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">////////////////////////////////////////////////////////////////////////////////////////////////////////////<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:red">and the fixed version has:<o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">////////////////////////////////////////////////////////////////////////////////////////////////////////////</span><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:red"><o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><hotspot name="10.2 Creating content" text="<b>Function: </b> 10.2 creating content.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><b>NOS title:</b> PUB18 Create content.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Includes:<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">...recognising that good practices such as tagging heading levels and reading order can have a positive impact on accessibility." x="314" y="101" w="79" h="35" /><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> <hotspot name="15.1 Developing digital products and solutions" text="<b>Function: </b> 15.1 Developing digital products and solutions.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><b>NOS title:</b> Cross reference to IT & Telecoms Standards and Interactive Media 5.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Includes (IT and telecoms):<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">• 4.3 Human Needs Analysis<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">• 4.6 Human computer interaction / interface (HCI) design<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Includes (Interactive media) <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">...ensure that user interfaces are fully accessible to all users.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">" x="26" y="112" w="147" h="36" /><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">////////////////////////////////////////////////////////////////////////////////////////////////////////////<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Not sure that helps but what are the • characters?<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Note: I added the ////etc for clarity.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I know this sort of thing has happened occasionally in the past but wondering if it has somehow become more likely/frequent now with the latest codebase - certainly hope not!<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">HTH<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Ron<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Extract from message from Alistair...<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Subject:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Weird stuff in /Xerte<o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Hi Ron<o:p></o:p></p><p class="MsoNormal">I’m giving up for the moment but I’ve been getting strange stuff with <a href="http://vle.jisctechdis.ac.uk/xerte/play_54">http://vle.jisctechdis.ac.uk/xerte/play_54</a>..<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Initially it was problems with specific slides<o:p></o:p></p><p class="MsoNormal">11 - Alternative perspectives only able to access 1 of 4 videos <o:p></o:p></p><p class="MsoNormal">14 - Hotspot image page not rendering<o:p></o:p></p><p class="MsoNormal">15 - Italian case study ditto<o:p></o:p></p><p class="MsoNormal">17 - not rendering<o:p></o:p></p><p class="MsoNormal">19 - not rendering<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Then slides 15 onwards disappeared entirely <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Then when I tried to recreate the pages they just refused to be added. There was nothing obvious giving an error message but I edited, pressed Publish then if I shut that window and opened up the LO again the pages I added disappeared. <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">There’s no content that I can’t repair but I want to ensure it actually saves before I do any more work on it.<o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Pat @ Pgogy <br><b>Sent:</b> 09 May 2013 17:34<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: xot data disappearing<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><div><p class="MsoNormal">YouTube urls can have crazy formats these days<o:p></o:p></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>On 9 May 2013, at 15:03, Julian Tenney <<a href="mailto:Julian.Tenney@nottingham.ac.uk">Julian.Tenney@nottingham.ac.uk</a>> wrote:<o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The file ends like this:</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><youtube linkID="PG1366110707596" name="Non-parametric two paired samples Video" text="The video clip on this page shows how to carry out the commonly used <%</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I can embed the video fine, close, publish, re-open, everything intact.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Loughlin, Colin<br><b>Sent:</b> 09 May 2013 14:55<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: xot data disappearing</span><o:p></o:p></p></div></div><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Julian – thanks for the reply – we did manage to recover a previous in-tact version of the files. </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m not sure if this is what you meant, but I’ve attached the before and after failure xml files, if that’s any use to you for debugging.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Also just fyi – I’ve checked and they weren’t pasting from MS office, the last set of edits were mainly youtube pages.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks again, Colin</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Julian Tenney [<a href="mailto:Julian.Tenney@nottingham.ac.uk">mailto:Julian.Tenney@nottingham.ac.uk</a>] <br><b>Sent:</b> 09 May 2013 11:48<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: xot data disappearing</span><o:p></o:p></p></div></div><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi,</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This is always bad news. Happily it doesn’t seem to be happening often. From time to time it happens here as well, and almost every time it is because people are pasting in text from MSOffice or elsewhere that carries unseen formatting that breaks the XML, as much as we try and protect it. There is better error handling code in there now than the early days so if you upgrade it may improve – of course, if it’s a rare occurrence, it’s hard to tell.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We do test to see if the xml is well formed, and prevent it being saved if it isn’t, but I think from time to time things do slip though, and when this happens no one can tell us exactly what they were doing when it broke. We hear ‘well, I, er, dunno, but it was working one minute, and not the next… pardon? Paste form word, no, I don’t think so, er, shouldn’t I do that then, oh, I didn’t know that…’ etc, so it’s hard to replicate things and prevent them happening again.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If it happens, the first thing to look at is whether data and preview.xml files are the same. If they are, there’s probably not much you can do about it, but try and see if the xml file contains more info than they are seeing in the editor. If so, some of it might be able to be rescued. </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If they are different, you can restore to the last good published place. If you can catch a real example I’d love to see it, because this is about the worst thing that can happen, and it shouldn’t be possible.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Julian</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Loughlin, Colin<br><b>Sent:</b> 09 May 2013 10:06<br><b>To:</b> 'Xerte discussion list'<br><b>Subject:</b> [Xerte] xot data disappearing</span><o:p></o:p></p></div></div><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi – apologies if this has already been covered, but I have now had several incidents of data disappearing from Xerte objects and wondered if this was a known problem, and/or what the solutions might be.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It happens infrequently (4/5 times over the last two versions that we have had installed during the last couple of years), we’re currently on version 1.7.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I think what happens is that data gets corrupted/lost during the saving process. For example the most recent case the LO was about 40 pages and was saved normally, but when we went to open it again it contained only 29 pages.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks, </span><o:p></o:p></p><p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";color:#003366">Colin Loughlin </span></b><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#244061">CMALT FHEA</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#244061">Kingston University</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><br>This email has been scanned for all viruses by the MessageLabs Email<br>Security System.<o:p></o:p></p><p class="MsoNormal"><br>This email has been scanned for all viruses by the MessageLabs Email<br>Security System.<o:p></o:p></p></div></blockquote><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal">_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><o:p></o:p></p></div></blockquote><p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p></div>
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