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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'><div class=WordSection1><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D'>I see you are using 192.168.240.98 as the database host. Have you tried using ‘<span class=SpellE>localhost</span>’ as the host?<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D'>Paul<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>James Burns<br><b>Sent:</b> Tuesday, April 03, 2012 8:39 AM<br><b>To:</b> xerte@lists.nottingham.ac.uk<br><b>Subject:</b> [Xerte] MYSQL access denied error<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>Hello,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>I am in the process of trying to implement the Xerte Toolkit in our College, but I am experiencing a specific issue.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>I have installed the Toolkit (seemingly successfully) to a LAMP server, following instructions in the Toolkits Guide. However, I keep getting the same error when trying to access the PHP pages which come with Xerte ( I can run phpinfo.php ok) , see below :-<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'><img width=915 height=458 id="Picture_x0020_1" src="cid:image001.png@01CD1177.275AE0A0" alt="Description: Description: cid:image001.png@01CD1178.FCB48890"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>I have been through the suggestions in this documentation section about “access denied” errors in MYSQL :-<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'><a href="http://dev.mysql.com/doc/refman/5.1/en/access-denied.html">http://dev.mysql.com/doc/refman/5.1/en/access-denied.html</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>However, I still get same error all the time (after several installations tried). I there anyone who could offer some further suggestions? There may be something I have missed or not tried yet …….<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>I can authenticate to the MYSQL database directly remotely fine using a Windows MYSQL client on my PC (with same credentials) and I can authenticate to MYSQL directly ok with same credentials locally on the server itself. I have checked user and host permissions in MYSQL and they seem fine for remote access from any host for this mysql user. However, when going through Apache and PHP route I get same error every time ….<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>When looking at database.php, the username/password are showing correctly…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>LAMP Server :-<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>PHP 5.3.2<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>MYSQL 5.1.61<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>Apache 2.2.14<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>Could you provide any suggestions that could enable us to move past this issue and properly implement Xerte Toolkit in our College?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>James Burns<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'>Server Administrator<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-GB'>This email and any attachments are confidential and should not be used by anyone who is not the original intended recipient. 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