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<p class="MsoNormal">Hello,</p>
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<p class="MsoNormal">I am in the process of trying to implement the Xerte Toolkit in our College, but I am experiencing a specific issue.</p>
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<p class="MsoNormal">I have installed the Toolkit (seemingly successfully) to a LAMP server, following instructions in the Toolkits Guide. However, I keep getting the same error when trying to access the PHP pages which come with Xerte ( I can run phpinfo.php
ok) , see below :-</p>
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<p class="MsoNormal"><span style=""><img width="915" height="458" id="Picture_x0020_1" src="cid:image001.png@01CD11B8.1CBC2780" alt="Description: Description: cid:image001.png@01CD1178.FCB48890"></span></p>
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<p class="MsoNormal">I have been through the suggestions in this documentation section about “access denied” errors in MYSQL :-</p>
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<p class="MsoNormal"><a href="http://dev.mysql.com/doc/refman/5.1/en/access-denied.html"><span style="color:blue">http://dev.mysql.com/doc/refman/5.1/en/access-denied.html</span></a></p>
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<p class="MsoNormal">However, I still get same error all the time (after several installations tried). I there anyone who could offer some further suggestions? There may be something I have missed or not tried yet …….</p>
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<p class="MsoNormal">I can authenticate to the MYSQL database directly remotely fine using a Windows MYSQL client on my PC (with same credentials) and I can authenticate to MYSQL directly ok with same credentials locally on the server itself. I have checked
user and host permissions in MYSQL and they seem fine for remote access from any host for this mysql user. However, when going through Apache and PHP route I get same error every time ….</p>
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<p class="MsoNormal">When looking at database.php, the username/password are showing correctly…</p>
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<p class="MsoNormal">LAMP Server :-</p>
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<p class="MsoNormal">PHP 5.3.2</p>
<p class="MsoNormal">MYSQL 5.1.61</p>
<p class="MsoNormal">Apache 2.2.14</p>
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<p class="MsoNormal">Could you provide any suggestions that could enable us to move past this issue and properly implement Xerte Toolkit in our College?</p>
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<p class="MsoNormal">Regards</p>
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<p class="MsoNormal">James Burns</p>
<p class="MsoNormal">Server Administrator</p>
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