<html><head>
<meta content="text/html; charset=ISO-8859-1" http-equiv="Content-Type">
</head><body wsmode="reply" bgcolor="#FFFFFF" text="#000000">Hi
Julian/Pat,<br>
<br>
Yes, she can make changes to and save her existing projects. I'll get
our developer to have a look at USER_FILES and get back to you.<br>
<br>
many thanks<br>
<br>
Julian P<br>
<br>
<blockquote style="border: 0px none;"
cite="mid:12C67A1EEC419342AF5E59DA31562C3F0BA4093D79@EXCHANGE1.ad.nottingham.ac.uk"
type="cite">
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="Julian.Tenney@nottingham.ac.uk" photoname="Julian Tenney"
src="cid:part1.08070308.05020005@bath.ac.uk"
name="compose-unknown-contact.jpg" height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true"
href="mailto:Julian.Tenney@nottingham.ac.uk" style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Julian Tenney</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">29 February 2012
10:09</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody"><meta content="text/html;
charset=ISO-8859-1" http-equiv="Content-Type"><meta content="Microsoft
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This
sounds like rights for the user on the server.<o:p></o:p></span></p><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">She
can make changes to, and save her existing projects?<o:p></o:p></span></p><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Can
you see the USER_FILES folder? Are projects getting created in there?<o:p></o:p></span></p><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><div><div
style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm
0cm"><p style="margin-left:36.0pt" class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a>
[<a class="moz-txt-link-freetext" href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian
Prior<br><b>Sent:</b> 29 February 2012 10:07<br><b>To:</b> Xerte
discussion list<br><b>Subject:</b> [Xerte] Re: Xerte user cannot insert
new page (Insert button greyed out)<o:p></o:p></span></p></div></div><p
style="margin-left:36.0pt" class="MsoNormal"><o:p> </o:p></p><p
style="margin-left:36.0pt" class="MsoNormal">Hi Dave/Julian,<br><br>The
exact sequence is that Sue logs in ok at our installation URL (<a
moz-do-not-send="true" href="http://multimedia.bath.ac.uk/xerte/">http://multimedia.bath.ac.uk/xerte/</a>)
and sees all of her previously created projects. She can edit and play
her existing projects fine, no problems. If she tries to create a new
project from the XOT template, however, she cannot Insert new pages (or
delete the object as Dave pointed out). If she tries to play the object
it doesn't generate (see attached screenshots).<br><br>We have tested
this across OS's and browsers and Sue is getting the same issue. It only
affects her, i.e our other Xerte users don't have this problem.<br><br>cheers<br><br>Julian
P<br><br><br><br><br><o:p></o:p></p><div
style="margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt"><div
style="border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm
0cm;display:table"><div><p
style="margin-left:36.0pt;vertical-align:middle" class="MsoNormal"><img
name="image.jpg" src="cid:part2.09080303.03040605@bath.ac.uk"
id="_x0000_i1025" border="0" height="25" width="25"><o:p></o:p></p></div><div><p
style="margin-left:36.0pt;vertical-align:middle" class="MsoNormal"><a
moz-do-not-send="true" href="mailto:d_b_burnett@hotmail.com"><b>Dave
Burnett</b></a><o:p></o:p></p></div><div><p
style="margin-left:36.0pt;vertical-align:middle" class="MsoNormal"><span
style="color:#9FA2A5">28 February 2012 19:11</span><o:p></o:p></p></div></div></div><div
style="margin-left:18.0pt;margin-right:18.0pt"><div><p
style="margin-left:36.0pt" class="MsoNormal"><span style="color:#888888">Delete
appears similarly greyed out, and I do not see any Objects in the
panels below.<o:p></o:p></span></p><div><p style="margin-left:36.0pt"
class="MsoNormal"><span style="color:#888888"><o:p> </o:p></span></p></div><div><p
style="margin-left:36.0pt" class="MsoNormal"><span
style="font-size:10.0pt;color:#888888">Can you give the exact sequence
to get to this point?</span><span style="color:#888888"><o:p></o:p></span></p></div><div><p
style="margin-left:36.0pt" class="MsoNormal"><span
style="color:#888888"><o:p> </o:p></span></p></div><div><p
style="margin-left:36.0pt" class="MsoNormal"><span style="color:#888888">Dave <o:p></o:p></span></p></div><div><p
style="margin-left:36.0pt" class="MsoNormal"><span
style="color:#888888"><o:p> </o:p></span></p></div><div><p
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt"
class="MsoNormal"><span style="color:#888888"> <o:p></o:p></span></p></div></div><div><p
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt"
class="MsoNormal"><span style="color:#888888">_______________________________________________<br>Xerte
mailing list<br><a moz-do-not-send="true"
href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a
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href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This
message and any attachment are intended solely for the addressee and
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Nottingham.<br><br>This message has been checked for viruses but the
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could damage your computer system:<br>you are advised to perform your
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may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><div
style="margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt"><div
style="border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm
0cm;display:table"><div><p
style="margin-left:36.0pt;vertical-align:middle" class="MsoNormal"><img
name="image.jpg" src="cid:part3.01050008.04090307@bath.ac.uk"
id="_x0000_i1026" border="0" height="25" width="25"><o:p></o:p></p></div><div><p
style="margin-left:36.0pt;vertical-align:middle" class="MsoNormal"><a
moz-do-not-send="true" href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p
style="margin-left:36.0pt;vertical-align:middle" class="MsoNormal"><span
style="color:#9FA2A5">28 February 2012 16:34</span><o:p></o:p></p></div></div></div><div
style="margin-left:18.0pt;margin-right:18.0pt"><p
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt"
class="MsoNormal"><span style="color:#888888">Hi all, bit of a strange
one this.<br><br>We have a staff member at Bath who created a bunch of
Xerte content in XOT for us and then left to work elsewhere temporarily.
We are presuming her ldap account details were disabled but have now
been re-enabled as she is now back working for us. She can login to our
installation fine and can see all of her Xerte material from before. She
can create a new template fine but when she goes to insert a new page
type she cannot as the green 'Insert' button is greyed out (see
attached).<br><br>Any idea what this could be?<br><br>cheers<br><br>Julian<o:p></o:p></span></p><p
style="margin-left:36.0pt"><span style="color:#888888">This message and
any attachment are intended solely for the addressee and may contain
confidential information. If you have received this message in error,
please send it back to me, and immediately delete it. Please do not use,
copy or disclose the information contained in this message or in any
attachment. Any views or opinions expressed by the author of this email
do not necessarily reflect the views of the University of Nottingham. <o:p></o:p></span></p><p
style="margin-left:36.0pt"><span style="color:#888888">This message has
been checked for viruses but the contents of an attachment may still
contain software viruses which could damage your computer system: you
are advised to perform your own checks. Email communications with the
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legislation. <o:p></o:p></span></p><div><p
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt"
class="MsoNormal"><span style="color:#888888">_______________________________________________<br>Xerte
mailing list<br><a moz-do-not-send="true"
href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a
moz-do-not-send="true"
href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This
message and any attachment are intended solely for the addressee and
may contain confidential information. If you have received this message
in error, please send it back to me, and immediately delete it. Please
do not use, copy or disclose the information contained in this message
or in any attachment. Any views or opinions expressed by the author of
this email do not necessarily reflect the views of the University of
Nottingham.<br><br>This message has been checked for viruses but the
contents of an attachment<br>may still contain software viruses which
could damage your computer system:<br>you are advised to perform your
own checks. Email communications with the<br>University of Nottingham
may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><p
style="margin-left:36.0pt" class="MsoNormal"><o:p> </o:p></p><div><p
style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt"
class="MsoNormal">-- <br>----------------------------------- <br><br><b><span
style="font-size:13.5pt">Julian Prior</span></b><br><a
moz-do-not-send="true"
href="http://www.bath.ac.uk/learningandteaching/staff/jprior.php">e-Learning
Technologist </a><br>Learning and Teaching Enhancement Office <br>Wessex
House 5.27 <br>University of Bath<br>Claverton Campus<br>BATH<br>BA2
7AY<br><br>Tel: 01225383864<br>Email: <a moz-do-not-send="true"
href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: <a
moz-do-not-send="true" href="https://twitter.com/#%21/jpodcaster">@jpodcaster</a><br>Skype:
joolsyp<o:p></o:p></p></div></div><div>_______________________________________________<br>Xerte
mailing list<br><a class="moz-txt-link-abbreviated" href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a class="moz-txt-link-freetext" href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This
message and any attachment are intended solely for the addressee and
may contain confidential information. If you have received this message
in error, please send it back to me, and immediately delete it. Please
do not use, copy or disclose the information contained in this message
or in any attachment. Any views or opinions expressed by the author of
this email do not necessarily reflect the views of the University of
Nottingham.<br><br>This message has been checked for viruses but the
contents of an attachment<br>may still contain software viruses which
could damage your computer system:<br>you are advised to perform your
own checks. Email communications with the<br>University of Nottingham
may be monitored as permitted by UK legislation.<br><br></div></div>
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="j.prior2@bath.ac.uk" photoname="Julian Prior"
src="cid:part4.04060405.01090801@bath.ac.uk" name="postbox-contact.jpg"
height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true" href="mailto:j.prior2@bath.ac.uk"
style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Julian Prior</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">29 February 2012
10:06</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody">
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
Hi
Dave/Julian,<br>
<br>
The exact sequence is that Sue logs in ok at our installation URL
(<a moz-do-not-send="true" href="http://multimedia.bath.ac.uk/xerte/"
class="moz-txt-link-freetext">http://multimedia.bath.ac.uk/xerte/</a>)
and sees all of her previously
created projects. She can edit and play her existing projects fine, no
problems. If she tries to create a new project from the XOT template,
however, she cannot Insert new pages (or delete the object as Dave
pointed out). If she tries to play the object it doesn't generate (see
attached screenshots).<br>
<br>
We have tested this across OS's and browsers and Sue is getting the same
issue. It only affects her, i.e our other Xerte users don't have this
problem.<br>
<br>
cheers<br>
<br>
Julian P<br>
<br>
<br>
<br>
<br>
<div>_______________________________________________<br>Xerte mailing
list<br><a class="moz-txt-link-abbreviated" href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a class="moz-txt-link-freetext" href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This
message and any attachment are intended solely for the addressee and
may contain confidential information. If you have received this message
in error, please send it back to me, and immediately delete it. Please
do not use, copy or disclose the information contained in this message
or in any attachment. Any views or opinions expressed by the author of
this email do not necessarily reflect the views of the University of
Nottingham.<br><br>This message has been checked for viruses but the
contents of an attachment<br>may still contain software viruses which
could damage your computer system:<br>you are advised to perform your
own checks. Email communications with the<br>University of Nottingham
may be monitored as permitted by UK legislation.<br><br></div></div>
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="d_b_burnett@hotmail.com" photoname="Dave Burnett"
src="cid:part1.08070308.05020005@bath.ac.uk"
name="compose-unknown-contact.jpg" height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true" href="mailto:d_b_burnett@hotmail.com"
style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Dave Burnett</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">28 February 2012
19:11</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody">
<style><!--
.hmmessage P
{
margin:0px;
padding:0px
}
body.hmmessage
{
font-size: 10pt;
font-family:Tahoma
}
--></style><div dir="ltr">
Delete appears similarly greyed out, and I do not see any Objects in the
panels below.<div><span style="font-size: 10pt; "><br></span></div><div><span
style="font-size: 10pt; ">Can you give the exact sequence to get to
this point?</span></div><div><br></div><div>Dave </div><div><br></div><div> <br><br></div>
</div><div>_______________________________________________<br>Xerte
mailing list<br><a class="moz-txt-link-abbreviated" href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a class="moz-txt-link-freetext" href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This
message and any attachment are intended solely for the addressee and
may contain confidential information. If you have received this message
in error, please send it back to me, and immediately delete it. Please
do not use, copy or disclose the information contained in this message
or in any attachment. Any views or opinions expressed by the author of
this email do not necessarily reflect the views of the University of
Nottingham.<br><br>This message has been checked for viruses but the
contents of an attachment<br>may still contain software viruses which
could damage your computer system:<br>you are advised to perform your
own checks. Email communications with the<br>University of Nottingham
may be monitored as permitted by UK legislation.<br><br></div></div>
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="j.prior2@bath.ac.uk" photoname="Julian Prior"
src="cid:part4.04060405.01090801@bath.ac.uk" name="postbox-contact.jpg"
height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true" href="mailto:j.prior2@bath.ac.uk"
style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Julian Prior</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">28 February 2012
16:34</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody">
<meta content="text/html; charset=ISO-8859-1" http-equiv="content-type">
Hi all, bit of a strange one this.<br>
<br>
We have a staff member at Bath who created a bunch of Xerte content in
XOT for us and then left to work elsewhere temporarily. We are presuming
her ldap account details were disabled but have now been re-enabled as
she is now back working for us. She can login to our installation fine
and can see all of her Xerte material from before. She can create a new
template fine but when she goes to insert a new page type she cannot as
the green 'Insert' button is greyed out (see attached).<br>
<br>
Any idea what this could be?<br>
<br>
cheers<br>
<br>
Julian<br>
<br>
<p>
This message and any attachment are intended solely for the addressee
and may
contain confidential information. If you have received this message in
error,
please send it back to me, and immediately delete it. Please do not
use,
copy or disclose the information contained in this message or in any
attachment.
Any views or opinions expressed by the author of this email do not
necessarily
reflect the views of the University of Nottingham.
</p>
<p>
This message has been checked for viruses but the contents of an
attachment
may still contain software viruses which could damage your computer
system:
you are advised to perform your own checks. Email communications with
the
University of Nottingham may be monitored as permitted by UK
legislation.
</p>
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<br>
<div class="moz-signature">-- <br>----------------------------------- <br>
<br>
<big><span style="font-weight: bold;">Julian Prior</span></big><br>
<a href="http://www.bath.ac.uk/learningandteaching/staff/jprior.php">e-Learning
Technologist </a><br>
Learning and Teaching Enhancement Office <br>
Wessex House 5.27 <br>
University of Bath<br>
Claverton Campus<br>
BATH<br>
BA2 7AY<br>
<br>
Tel: 01225383864<br>
Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>
Twitter: <a href="https://twitter.com/#%21/jpodcaster">@jpodcaster</a><br>
Skype: joolsyp<br>
<br>
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