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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This sounds like rights for the user on the server.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>She can make changes to, and save her existing projects?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Can you see the USER_FILES folder? Are projects getting created in there?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 29 February 2012 10:07<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Xerte user cannot insert new page (Insert button greyed out)<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><p class=MsoNormal style='margin-left:36.0pt'>Hi Dave/Julian,<br><br>The exact sequence is that Sue logs in ok at our installation URL (<a href="http://multimedia.bath.ac.uk/xerte/">http://multimedia.bath.ac.uk/xerte/</a>) and sees all of her previously created projects. She can edit and play her existing projects fine, no problems. If she tries to create a new project from the XOT template, however, she cannot Insert new pages (or delete the object as Dave pointed out). If she tries to play the object it doesn't generate (see attached screenshots).<br><br>We have tested this across OS's and browsers and Sue is getting the same issue. It only affects her, i.e our other Xerte users don't have this problem.<br><br>cheers<br><br>Julian P<br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1025" src="cid:image001.jpg@01CCF6CA.2E8449B0" name=compose-unknown-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:d_b_burnett@hotmail.com"><b>Dave Burnett</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>28 February 2012 19:11</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>Delete appears similarly greyed out, and I do not see any Objects in the panels below.<o:p></o:p></span></p><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;color:#888888'>Can you give the exact sequence to get to this point?</span><span style='color:#888888'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>Dave <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1026" src="cid:image002.jpg@01CCF6CA.2E8449B0" name=postbox-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>28 February 2012 16:34</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>Hi all, bit of a strange one this.<br><br>We have a staff member at Bath who created a bunch of Xerte content in XOT for us and then left to work elsewhere temporarily. We are presuming her ldap account details were disabled but have now been re-enabled as she is now back working for us. She can login to our installation fine and can see all of her Xerte material from before. She can create a new template fine but when she goes to insert a new page type she cannot as the green 'Insert' button is greyed out (see attached).<br><br>Any idea what this could be?<br><br>cheers<br><br>Julian<o:p></o:p></span></p><p style='margin-left:36.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. <o:p></o:p></span></p><p style='margin-left:36.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'>-- <br>----------------------------------- <br><br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br><a href="http://www.bath.ac.uk/learningandteaching/staff/jprior.php">e-Learning Technologist </a><br>Learning and Teaching Enhancement Office <br>Wessex House 5.27 <br>University of Bath<br>Claverton Campus<br>BATH<br>BA2 7AY<br><br>Tel: 01225383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: <a href="https://twitter.com/#%21/jpodcaster">@jpodcaster</a><br>Skype: joolsyp<o:p></o:p></p></div></div></body></html>