given the ldap comment<div><br></div><div>has her username / login changed?</div><div><br></div><div>It seems likely that fiddler will show the XML or XWD path failing. </div><div><br></div><div>I would check in USER-FILES to see if the folder is there. Sounds like it won't be.</div>
<div><br><div class="gmail_quote">On Wed, Feb 29, 2012 at 10:06 AM, Julian Prior <span dir="ltr"><<a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">Hi
Dave/Julian,<br>
<br>
The exact sequence is that Sue logs in ok at our installation URL
(<a href="http://multimedia.bath.ac.uk/xerte/" target="_blank">http://multimedia.bath.ac.uk/xerte/</a>) and sees all of her previously
created projects. She can edit and play her existing projects fine, no
problems. If she tries to create a new project from the XOT template,
however, she cannot Insert new pages (or delete the object as Dave
pointed out). If she tries to play the object it doesn't generate (see
attached screenshots).<br>
<br>
We have tested this across OS's and browsers and Sue is getting the same
issue. It only affects her, i.e our other Xerte users don't have this
problem.<br>
<br>
cheers<br>
<br>
Julian P<br>
<br>
<br>
<br>
<blockquote style="border:0px none" type="cite">
<div style="margin:30px 25px 10px 25px"><div style="display:table;width:100%;border-top:1px solid #edeef0;padding-top:5px"> <div style="display:table-cell;vertical-align:middle;padding-right:6px"><img src="cid:part1.08020500.09000102@bath.ac.uk" name="135c8946931cc7d9_compose-unknown-contact.jpg" height="25px" width="25px"></div>
<div style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a href="mailto:d_b_burnett@hotmail.com" style="color:#737f92!important;padding-right:6px;font-weight:bold;text-decoration:none!important" target="_blank">Dave Burnett</a></div> <div style="display:table-cell;white-space:nowrap;vertical-align:middle">
<font color="#9FA2A5"><span style="padding-left:6px">28 February 2012
19:11</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px">
<div dir="ltr">
Delete appears similarly greyed out, and I do not see any Objects in the
panels below.<div><span style="font-size:10pt"><br></span></div><div><span style="font-size:10pt">Can you give the exact sequence to get to
this point?</span></div><div><br></div><div>Dave </div><div><br></div><div> <br><br></div>
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<div style="margin:30px 25px 10px 25px"><div style="display:table;width:100%;border-top:1px solid #edeef0;padding-top:5px"> <div style="display:table-cell;vertical-align:middle;padding-right:6px"><img src="cid:part2.05030005.04020402@bath.ac.uk" name="135c8946931cc7d9_postbox-contact.jpg" height="25px" width="25px"></div>
<div style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a href="mailto:j.prior2@bath.ac.uk" style="color:#737f92!important;padding-right:6px;font-weight:bold;text-decoration:none!important" target="_blank">Julian Prior</a></div> <div style="display:table-cell;white-space:nowrap;vertical-align:middle">
<font color="#9FA2A5"><span style="padding-left:6px">28 February 2012
16:34</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px">
Hi all, bit of a strange one this.<br>
<br>
We have a staff member at Bath who created a bunch of Xerte content in
XOT for us and then left to work elsewhere temporarily. We are presuming
her ldap account details were disabled but have now been re-enabled as
she is now back working for us. She can login to our installation fine
and can see all of her Xerte material from before. She can create a new
template fine but when she goes to insert a new page type she cannot as
the green 'Insert' button is greyed out (see attached).<br>
<br>
Any idea what this could be?<br>
<br>
cheers<br>
<br>
Julian<br>
<br>
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<br>
<div>-- <br>----------------------------------- <br>
<br>
<big><span style="font-weight:bold">Julian Prior</span></big><br>
<a href="http://www.bath.ac.uk/learningandteaching/staff/jprior.php" target="_blank">e-Learning
Technologist </a><br>
Learning and Teaching Enhancement Office <br>
Wessex House 5.27 <br>
University of Bath<br>
Claverton Campus<br>
BATH<br>
BA2 7AY<br>
<br>
Tel: 01225383864<br>
Email: <a href="mailto:j.prior2@bath.ac.uk" target="_blank">j.prior2@bath.ac.uk</a><br>
Twitter: <a href="https://twitter.com/#%21/jpodcaster" target="_blank">@jpodcaster</a><br>
Skype: joolsyp<br>
<br>
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