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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>IT’s where we keep all the source code<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://code.google.com/p/xerte">http://code.google.com/p/xerte</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>models are in trunk/templates/pageTemplates/models. Right click, save as to take them direct from the website, or if you’re feeling brave, install TortoiseSVN and check the files out: that will make it easier to see what changes in the future.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 24 January 2012 15:08<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><p class=MsoNormal style='margin-left:36.0pt'>Hi Julian, dumb question coming up!<br><br>What is the SVN and where can I find it?<br><br>cheers<br><br>Julian P<br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1036" src="cid:image001.jpg@01CCDAAD.FF65A2B0" name=compose-unknown-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>20 January 2012 10:17</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You can fix this. Take the files from the svn, not the zip to be sure you’ve got the most recent files.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 20 January 2012 10:12<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'>I think James has tried that already but we still had the same issue after updating. I'll check with him and get back to you.<br><br>cheers<br><br>Julian P<br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1029" src="cid:image002.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>20 January 2012 08:48</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There is a fix. You need to update the youtube .rlm files with those in the svn. That should fix it.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 16:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>Hi Paul,<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt'>We don't have any restrictions AFAIK and the YouTube page worked fine for a while. Think it may be something corrupted in our installation. A shame because we were just starting to get real interest in using Xerte at Bath but this issue is starting to turn people off.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt'>Thanks for the suggestion,<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt'>Julian<br><br>Sent from JP's iPad<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><br>On 19 Jan 2012, at 15:21, Paul Swanson <<a href="mailto:Paul.Swanson@harlandfs.com">Paul.Swanson@harlandfs.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Paul</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:144.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:144.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:144.0pt'>Hi Julian, here is the reply from our developer James:<br><br><br><br><o:p></o:p></p><pre style='margin-left:144.0pt'>Well - thing is, I could go on the forum and say "we have some problems<o:p></o:p></pre><pre style='margin-left:144.0pt'>with our xerte install" but then I'd have to refer back to you to know<o:p></o:p></pre><pre style='margin-left:144.0pt'>what they are! I think it is best you try to describe the problem you<o:p></o:p></pre><pre style='margin-left:144.0pt'>are having and I will implement any suggested solution until I get the<o:p></o:p></pre><pre style='margin-left:144.0pt'>OK to devote time to learning how it works and what it does.<o:p></o:p></pre><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:144.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:144.0pt;vertical-align:middle'><image001.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:144.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:144.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:144.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:144.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:180.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:180.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:180.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:180.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:144.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:144.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:144.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:144.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:144.0pt;vertical-align:middle'><image002.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:144.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:144.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:144.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:144.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:144.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:144.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:144.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:144.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:windowtext'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></blockquote><pre style='margin-left:72.0pt'>_______________________________________________<o:p></o:p></pre><pre style='margin-left:72.0pt'>Xerte mailing list<o:p></o:p></pre><pre style='margin-left:72.0pt'><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre style='margin-left:72.0pt'><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><o:p></o:p></pre><pre style='margin-left:72.0pt'> <o:p></o:p></pre><pre style='margin-left:72.0pt'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment.<o:p></o:p></pre><pre style='margin-left:72.0pt'> Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></pre><pre style='margin-left:72.0pt'> <o:p></o:p></pre><pre style='margin-left:72.0pt'>This message has been checked for viruses but the contents of an attachment<o:p></o:p></pre><pre style='margin-left:72.0pt'>may still contain software viruses which could damage your computer system:<o:p></o:p></pre><pre style='margin-left:72.0pt'>you are advised to perform your own checks. Email communications with the<o:p></o:p></pre><pre style='margin-left:72.0pt'>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></pre><pre style='margin-left:72.0pt'> <o:p></o:p></pre></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1030" src="cid:image003.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>19 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>Hi Paul,</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>We don't have any restrictions AFAIK and the YouTube page worked fine for a while. Think it may be something corrupted in our installation. A shame because we were just starting to get real interest in using Xerte at Bath but this issue is starting to turn people off.</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>Thanks for the suggestion,</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>Julian<br><br>Sent from JP's iPad</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'><br>On 19 Jan 2012, at 15:21, Paul Swanson <<a href="mailto:Paul.Swanson@harlandfs.com">Paul.Swanson@harlandfs.com</a>> wrote:</span><o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Paul</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'>Hi Julian, here is the reply from our developer James:<br><br><br><o:p></o:p></p><pre style='margin-left:108.0pt'>Well - thing is, I could go on the forum and say "we have some problems<o:p></o:p></pre><pre style='margin-left:108.0pt'>with our xerte install" but then I'd have to refer back to you to know<o:p></o:p></pre><pre style='margin-left:108.0pt'>what they are! I think it is best you try to describe the problem you<o:p></o:p></pre><pre style='margin-left:108.0pt'>are having and I will implement any suggested solution until I get the<o:p></o:p></pre><pre style='margin-left:108.0pt'>OK to devote time to learning how it works and what it does.<o:p></o:p></pre><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><image001.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:144.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:144.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:144.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:144.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:108.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><image002.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></blockquote><pre style='margin-left:72.0pt'>_______________________________________________<o:p></o:p></pre><pre style='margin-left:72.0pt'>Xerte mailing list<o:p></o:p></pre><pre style='margin-left:72.0pt'><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre style='margin-left:72.0pt'><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><o:p></o:p></pre><pre style='margin-left:72.0pt'> <o:p></o:p></pre><pre style='margin-left:72.0pt'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment.<o:p></o:p></pre><pre style='margin-left:72.0pt'> Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></pre><pre style='margin-left:72.0pt'> <o:p></o:p></pre><pre style='margin-left:72.0pt'>This message has been checked for viruses but the contents of an attachment<o:p></o:p></pre><pre style='margin-left:72.0pt'>may still contain software viruses which could damage your computer system:<o:p></o:p></pre><pre style='margin-left:72.0pt'>you are advised to perform your own checks. Email communications with the<o:p></o:p></pre><pre style='margin-left:72.0pt'>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></pre><pre style='margin-left:72.0pt'> <o:p></o:p></pre></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1031" src="cid:image002.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:Paul.Swanson@harlandfs.com"><b>Paul Swanson</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>19 January 2012 15:21</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Paul</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'>Hi Julian, here is the reply from our developer James:<br><br><br><o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>Well - thing is, I could go on the forum and say "we have some problems</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>with our xerte install" but then I'd have to refer back to you to know</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>what they are! I think it is best you try to describe the problem you</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>are having and I will implement any suggested solution until I get the</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>OK to devote time to learning how it works and what it does.</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1025" src="cid:image004.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:144.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:144.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:144.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:144.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:108.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1026" src="cid:image005.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1032" src="cid:image002.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>19 January 2012 10:27</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'>Hi Julian, here is the reply from our developer James:<br><br><br><br><br><o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>Well - thing is, I could go on the forum and say "we have some problems</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>with our xerte install" but then I'd have to refer back to you to know</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>what they are! I think it is best you try to describe the problem you</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>are having and I will implement any suggested solution until I get the</span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>OK to devote time to learning how it works and what it does.</span><o:p></o:p></p></div><p class=MsoNormal style='margin-left:108.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1028" src="cid:image004.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:144.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:144.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:144.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:144.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:108.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1027" src="cid:image005.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1033" src="cid:image003.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>19 January 2012 10:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>Hi Julian, here is the reply from our developer James:</span><o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'>Well - thing is, I could go on the forum and say "we have some problems<br>with our xerte install" but then I'd have to refer back to you to know<br>what they are! I think it is best you try to describe the problem you<br>are having and I will implement any suggested solution until I get the<br>OK to devote time to learning how it works and what it does.</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><br></span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><pre style='margin-left:36.0pt'>_______________________________________________<o:p></o:p></pre><pre style='margin-left:36.0pt'>Xerte mailing list<o:p></o:p></pre><pre style='margin-left:36.0pt'><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre style='margin-left:36.0pt'><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre><pre style='margin-left:36.0pt'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre><pre style='margin-left:36.0pt'>This message has been checked for viruses but the contents of an attachment<o:p></o:p></pre><pre style='margin-left:36.0pt'>may still contain software viruses which could damage your computer system:<o:p></o:p></pre><pre style='margin-left:36.0pt'>you are advised to perform your own checks. Email communications with the<o:p></o:p></pre><pre style='margin-left:36.0pt'>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1037" src="cid:image006.jpg@01CCDAAD.FF65A2B0" name=postbox-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>20 January 2012 10:11</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>I think James has tried that already but we still had the same issue after updating. I'll check with him and get back to you.<br><br>cheers<br><br>Julian P<br><br><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1038" src="cid:image001.jpg@01CCDAAD.FF65A2B0" name=compose-unknown-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>20 January 2012 08:48</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There is a fix. You need to update the youtube .rlm files with those in the svn. That should fix it.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 16:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'>Hi Paul,<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'>We don't have any restrictions AFAIK and the YouTube page worked fine for a while. Think it may be something corrupted in our installation. A shame because we were just starting to get real interest in using Xerte at Bath but this issue is starting to turn people off.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'>Thanks for the suggestion,<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt'>Julian<br><br>Sent from JP's iPad<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><br>On 19 Jan 2012, at 15:21, Paul Swanson <<a href="mailto:Paul.Swanson@harlandfs.com">Paul.Swanson@harlandfs.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Paul</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'>Hi Julian, here is the reply from our developer James:<br><br><br><o:p></o:p></p><pre style='margin-left:108.0pt'>Well - thing is, I could go on the forum and say "we have some problems<o:p></o:p></pre><pre style='margin-left:108.0pt'>with our xerte install" but then I'd have to refer back to you to know<o:p></o:p></pre><pre style='margin-left:108.0pt'>what they are! I think it is best you try to describe the problem you<o:p></o:p></pre><pre style='margin-left:108.0pt'>are having and I will implement any suggested solution until I get the<o:p></o:p></pre><pre style='margin-left:108.0pt'>OK to devote time to learning how it works and what it does.<o:p></o:p></pre><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><image001.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:144.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:144.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:144.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:144.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:108.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><image002.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:108.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:108.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:108.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:windowtext'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></blockquote><pre style='margin-left:36.0pt'>_______________________________________________<o:p></o:p></pre><pre style='margin-left:36.0pt'>Xerte mailing list<o:p></o:p></pre><pre style='margin-left:36.0pt'><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre style='margin-left:36.0pt'><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre><pre style='margin-left:36.0pt'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre><pre style='margin-left:36.0pt'>This message has been checked for viruses but the contents of an attachment<o:p></o:p></pre><pre style='margin-left:36.0pt'>may still contain software viruses which could damage your computer system:<o:p></o:p></pre><pre style='margin-left:36.0pt'>you are advised to perform your own checks. Email communications with the<o:p></o:p></pre><pre style='margin-left:36.0pt'>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1039" src="cid:image006.jpg@01CCDAAD.FF65A2B0" name=postbox-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>19 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>Hi Paul,<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>We don't have any restrictions AFAIK and the YouTube page worked fine for a while. Think it may be something corrupted in our installation. A shame because we were just starting to get real interest in using Xerte at Bath but this issue is starting to turn people off.<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>Thanks for the suggestion,<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>Julian<br><br>Sent from JP's iPad<o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'><br>On 19 Jan 2012, at 15:21, Paul Swanson <<a href="mailto:Paul.Swanson@harlandfs.com">Paul.Swanson@harlandfs.com</a>> wrote:<o:p></o:p></span></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Paul</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:36.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'>Hi Julian, here is the reply from our developer James:<br><br><o:p></o:p></p><pre style='margin-left:72.0pt'>Well - thing is, I could go on the forum and say "we have some problems<o:p></o:p></pre><pre style='margin-left:72.0pt'>with our xerte install" but then I'd have to refer back to you to know<o:p></o:p></pre><pre style='margin-left:72.0pt'>what they are! I think it is best you try to describe the problem you<o:p></o:p></pre><pre style='margin-left:72.0pt'>are having and I will implement any suggested solution until I get the<o:p></o:p></pre><pre style='margin-left:72.0pt'>OK to devote time to learning how it works and what it does.<o:p></o:p></pre><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><image001.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><image002.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></blockquote><pre style='margin-left:36.0pt'>_______________________________________________<o:p></o:p></pre><pre style='margin-left:36.0pt'>Xerte mailing list<o:p></o:p></pre><pre style='margin-left:36.0pt'><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre style='margin-left:36.0pt'><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre><pre style='margin-left:36.0pt'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre><pre style='margin-left:36.0pt'>This message has been checked for viruses but the contents of an attachment<o:p></o:p></pre><pre style='margin-left:36.0pt'>may still contain software viruses which could damage your computer system:<o:p></o:p></pre><pre style='margin-left:36.0pt'>you are advised to perform your own checks. Email communications with the<o:p></o:p></pre><pre style='margin-left:36.0pt'>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></pre><pre style='margin-left:36.0pt'><o:p> </o:p></pre></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1040" src="cid:image001.jpg@01CCDAAD.FF65A2B0" name=compose-unknown-contact.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><a href="mailto:Paul.Swanson@harlandfs.com"><b>Paul Swanson</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt;vertical-align:middle'><span style='color:#9FA2A5'>19 January 2012 15:21</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Paul</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:36.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>On every video?</span><o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:72.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'>Hi Julian, here is the reply from our developer James:<br><br><o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>Well - thing is, I could go on the forum and say "we have some problems<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>with our xerte install" but then I'd have to refer back to you to know<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>what they are! I think it is best you try to describe the problem you<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>are having and I will implement any suggested solution until I get the<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#888888'>OK to devote time to learning how it works and what it does.<o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br><br><o:p></o:p></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1035" src="cid:image002.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:25</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:72.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:108.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:108.0pt'> <o:p></o:p></p><p class=MsoNormal style='margin-left:108.0pt'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p class=MsoNormal style='margin-left:108.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:72.0pt'><span style='color:#888888'> </span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0cm 0cm 0cm;display:table'><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><img border=0 width=25 height=25 id="_x0000_i1034" src="cid:image003.jpg@01CCDAAD.FF65A2B0" name=image.jpg><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:72.0pt;vertical-align:middle'><span style='color:#9FA2A5'>16 January 2012 16:23</span><o:p></o:p></p></div></div></div><div style='margin-left:18.0pt;margin-right:18.0pt'><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian</span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. </span><o:p></o:p></p><p style='margin-left:72.0pt'><span style='color:#888888'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:72.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-left:72.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='margin-left:72.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#888888'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>-- <br><b><span style='font-size:13.5pt'>Julian Prior</span></b><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div></div></body></html>