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</head><body style="color: rgb(0, 0, 0); background-color: rgb(255, 255,
255);" bgcolor="#FFFFFF" text="#000000">Hi Julian, here is the
reply from our developer James:<br>
<br>
<span><pre wrap="">Well - thing is, I could go on the forum and say "we have some problems
with our xerte install" but then I'd have to refer back to you to know
what they are! I think it is best you try to describe the problem you
are having and I will implement any suggested solution until I get the
OK to devote time to learning how it works and what it does.</pre> </span><br>
With that in mind, here is the main problem we are having:<br>
<br>
On the embed YouTube video page in XOT when it plays back we get a blank
white rectangle with a "player loading" message. I have attached a
screenshot to show this.<br>
<br>
cheers<br>
<br>
Julian<br>
<br>
<br>
<br>
<br>
<blockquote style="border: 0px none;"
cite="mid:12C67A1EEC419342AF5E59DA31562C3F0BA00AB42D@EXCHANGE1.ad.nottingham.ac.uk"
type="cite"><div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="Julian.Tenney@nottingham.ac.uk" photoname="Julian Tenney"
src="cid:part1.02020008.07060503@bath.ac.uk"
name="compose-unknown-contact.jpg" height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true"
href="mailto:Julian.Tenney@nottingham.ac.uk" style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Julian Tenney</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">16 January 2012
16:25</span></font></div></div></div>
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p
class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
highly recommend the developer subscribes, asks the questions he has,
get the answers he needs, and then un-subscribes. There be dragons in
Chinese whispers.<o:p></o:p></span></p><p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><div><div
style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm
0cm"><p style="margin-left:36.0pt" class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a class="moz-txt-link-abbreviated"
href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a>
[<a class="moz-txt-link-freetext"
href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>]
<b>On Behalf Of </b>Julian
Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b>
<a class="moz-txt-link-abbreviated"
href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b>
[Xerte] Issues with
Xerte Toolkits 1.5<o:p></o:p></span></p></div></div><p
style="margin-left:36.0pt" class="MsoNormal"><o:p> </o:p></p><p
style="margin-left:36.0pt" class="MsoNormal">Hi all,<br><br>We are
currently running version 1.5 of XOT at the University of Bath as a
pilot project. We are encountering a problem with YouTube videos not
playing properly and have replaced the existing .rlms which Ron M posted
last week. However we are still having the same problems and Julian T
suggested that it might be a more serious issue with our installation.
We attempted an upgrade to v1.7 a little while back but apparently it
failed and we had to roll back to 1.5.<br><br>Our developer who looks
after our installation is unable to follow this list due to time
constraints so he has asked me to seek advice from the community. We
would like to have 1.7 running and we are wondering whether a clean
install is the way to go. If we do a clean install, what are the
implications for the Xerte resources that we have already created, some
of which are publicly shared as OER?<br><br>If we attempt another
upgrade could somebody talk us through the steps that we need to take
including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></p><div><p
style="margin-left:36.0pt" class="MsoNormal">-- <br><b><span
style="font-size:13.5pt">Julian Prior</span></b><br>e-Learning
Development Officer<br>Division for Lifelong Learning<br>University of
Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email:
<a moz-do-not-send="true" href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter:
@jpodcaster<br>Web: <a moz-do-not-send="true"
href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></p></div></div><br>
<p>
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<div>_______________________________________________<br>Xerte mailing
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<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="j.prior2@bath.ac.uk" photoname="Julian Prior"
src="cid:part2.02090101.00040705@bath.ac.uk" name="postbox-contact.jpg"
height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true" href="mailto:j.prior2@bath.ac.uk"
style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Julian Prior</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">16 January 2012
16:23</span></font></div></div></div>
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__pbrmquotes="true" class="__pbConvBody">
<meta content="text/html; charset=ISO-8859-1" http-equiv="content-type">
Hi all,<br>
<br>
We are currently running version 1.5 of XOT at the University of Bath as
a pilot project. We are encountering a problem with YouTube videos not
playing properly and have replaced the existing .rlms which Ron M posted
last week. However we are still having the same problems and Julian T
suggested that it might be a more serious issue with our installation.
We attempted an upgrade to v1.7 a little while back but apparently it
failed and we had to roll back to 1.5.<br>
<br>
Our developer who looks after our installation is unable to follow this
list due to time constraints so he has asked me to seek advice from the
community. We would like to have 1.7 running and we are wondering
whether a clean install is the way to go. If we do a clean install, what
are the implications for the Xerte resources that we have already
created, some of which are publicly shared as OER?<br>
<br>
If we attempt another upgrade could somebody talk us through the steps
that we need to take including file paths etc?<br>
<br>
many thanks<br>
<br>
Julian<br>
<br>
<p>
This message and any attachment are intended solely for the addressee
and may
contain confidential information. If you have received this message in
error,
please send it back to me, and immediately delete it. Please do not
use,
copy or disclose the information contained in this message or in any
attachment.
Any views or opinions expressed by the author of this email do not
necessarily
reflect the views of the University of Nottingham.
</p>
<p>
This message has been checked for viruses but the contents of an
attachment
may still contain software viruses which could damage your computer
system:
you are advised to perform your own checks. Email communications with
the
University of Nottingham may be monitored as permitted by UK
legislation.
</p>
<div>_______________________________________________<br>Xerte mailing
list<br><a class="moz-txt-link-abbreviated"
href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a
class="moz-txt-link-freetext"
href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This
message and any attachment are intended solely for the addressee and
may contain confidential information. If you have received this message
in error, please send it back to me, and immediately delete it. Please
do not use, copy or disclose the information contained in this message
or in any attachment. Any views or opinions expressed by the author of
this email do not necessarily reflect the views of the University of
Nottingham.<br><br>This message has been checked for viruses but the
contents of an attachment<br>may still contain software viruses which
could damage your computer system:<br>you are advised to perform your
own checks. Email communications with the<br>University of Nottingham
may be monitored as permitted by UK legislation.<br><br></div></div></blockquote>
<br>
<div class="moz-signature">-- <br><big style="font-weight: bold;">Julian
Prior</big><br>
e-Learning Development Officer<br>
Division for Lifelong Learning<br>
University of Bath<br>
Claverton Down<br>
Bath<br>
BA2 7AY<br>
<br>
Tel: 01225-383864<br>
Email: <a class="moz-txt-link-abbreviated"
href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>
Twitter: @jpodcaster<br>
Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br>
</a>
<br>
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