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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Create a second user, log in as that user, do you see the other users material?</FONT></DIV></DIV>
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<FONT face=Tahoma size=2><B>From:</B> xerte-bounces@lists.nottingham.ac.uk on behalf of Adam Read<BR><B>Sent:</B> Tue 20/10/2009 15:20<BR><B>To:</B> 'Xerte discussion list'<BR><B>Subject:</B> RE: [Xerte] RE: Institutional Browser issues<BR></FONT><BR></DIV>
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<P class=MsoNormal><SPAN style="COLOR: #1f497d">Hi Pat</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">I’ve just got back to having a look at XOT again. I’ve tried you first suggestion from below. Here’s a screenshot of the session output:</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><IMG id=Picture_x0020_4 height=92 src="https://owa.nottingham.ac.uk/exchange/cczpl/Drafts/RE:%20[Xerte]%20RE:%20Institutional%20Browser%20issues.EML/1_multipart/image001.jpg" width=584></SPAN><SPAN style="COLOR: #1f497d"></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">I’ve logged on using switch.php, but as mentioned below can’t edit content.</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Any suggestions?</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Adam</SPAN></P>
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<P class=MsoNormal><SPAN lang=EN-GB style="COLOR: #1f497d">___________________________________</SPAN></P>
<P class=MsoNormal><B><SPAN lang=EN-GB style="COLOR: #1f497d"> Adam Read</SPAN></B></P>
<P class=MsoNormal><SPAN lang=EN-GB style="COLOR: #1f497d"> Learning Technologist</SPAN></P>
<P class=MsoNormal><SPAN lang=EN-GB style="COLOR: #1f497d"> University College Plymouth St Mark & St John</SPAN></P>
<P class=MsoNormal><SPAN lang=EN-GB style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> <A href="mailto:aread@marjon.ac.uk"><SPAN style="COLOR: blue">aread@marjon.ac.uk</SPAN></A> </SPAN></P>
<P class=MsoNormal><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> tel: 01752 636700 ext: 5673</SPAN></P>
<P class=MsoNormal><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> Room 563, Kirby Cudmore Building</SPAN></P>
<P class=MsoNormal><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> <A href="http://www.twitter.com/adamread"><SPAN style="COLOR: blue">twitter.com/adamread</SPAN></A> </SPAN></P></DIV>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
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<DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <B>On Behalf Of </B>Patrick Lockley<BR><B>Sent:</B> 16 October 2009 11:50<BR><B>To:</B> Xerte discussion list<BR><B>Subject:</B> RE: [Xerte] RE: Institutional Browser issues</SPAN></P></DIV></DIV>
<P class=MsoNormal> </P>
<P class=MsoListParagraph style="TEXT-INDENT: -18pt"><SPAN style="COLOR: #1f497d"><SPAN>1)<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="COLOR: #1f497d">I can create a new project (although it doesn’t appear in the Projects Window until I refresh). </SPAN></P>
<P class=MsoListParagraph><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">That’s the session not being set properly.</SPAN></P>
<P class=MsoListParagraph><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoListParagraph><SPAN style="COLOR: #1f497d">try this echo “<pre>”; print_r($_SESSION); echo “</pre>”; somewhere in index.php</SPAN></P>
<P class=MsoListParagraph><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoListParagraph><SPAN style="COLOR: #1f497d">looks like the session isn’t setting properly.</SPAN></P>
<P class=MsoListParagraph><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoListParagraph style="TEXT-INDENT: -18pt"><SPAN style="COLOR: #1f497d"><SPAN>2)<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="COLOR: #1f497d">Once it’s created and I try to ‘edit’ the flash pop-up won’t let me do anything. None of the insert etc buttons are clickable.</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">Probably for the same reason – but that usually means one of the paths isn’t working correctly as the Xerte interface needs the xwd and rlt to configure itself, and its likely its not getting either.</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoListParagraph><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Verdana','sans-serif'">Try dumping out the session and seeing what you get.</SPAN></P>
<P class=MsoListParagraph><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Verdana','sans-serif'"></SPAN> </P>
<P class=MsoListParagraph><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Verdana','sans-serif'">Failing that, install fiddler, and see what turns red.</SPAN></P>
<P class=MsoNormal><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Verdana','sans-serif'"></SPAN> </P>
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<DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <B>On Behalf Of </B>Adam Read<BR><B>Sent:</B> 16 October 2009 11:19<BR><B>To:</B> 'Xerte discussion list'<BR><B>Subject:</B> [Xerte] RE: Institutional Browser issues</SPAN></P></DIV></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">I’ve got XOT up and running using ‘switch.txt’ as the index page. This works and lets me login. Once I’m in things unfortunately don’t seem to be working.</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">I can create a new project (although it doesn’t appear in the Projects Window until I refresh). Once it’s created and I try to ‘edit’ the flash pop-up won’t let me do anything. None of the insert etc buttons are clickable.</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">I’ve tried using IE8 (and in compatibility mode) and Firefox 3.5. Server is running IIS6 with PHP 5 and MySQL.</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">Any ideas what this issue could be? I suspect it’s trying to write to various folders on the server but failing? There are no logs in the folder.</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">Thanks</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d">Adam</SPAN></P>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="COLOR: #1f497d">___________________________________</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><B><SPAN lang=EN-GB style="COLOR: #1f497d"> Adam Read</SPAN></B></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="COLOR: #1f497d"> Learning Technologist</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="COLOR: #1f497d"> University College Plymouth St Mark & St John</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="COLOR: #1f497d"></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> <A href="mailto:aread@marjon.ac.uk">aread@marjon.ac.uk</A> </SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> tel: 01752 636700 ext: 5673</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> Room 566, Kirby Cudmore Building</SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: #1f497d"> <A href="http://www.twitter.com/adamread">twitter.com/adamread</A> </SPAN></P></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN style="COLOR: #1f497d"></SPAN> </P>
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<DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <B>On Behalf Of </B>MARTIN PAUL<BR><B>Sent:</B> 16 October 2009 10:49<BR><B>To:</B> Xerte discussion list<BR><B>Subject:</B> [Xerte] RE: Institutional Browser issues</SPAN></P></DIV></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"> </P>
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<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">which ie ..</SPAN><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"></SPAN></P></DIV>
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<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"></SPAN> </P></DIV>
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<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><ez-mail#0.8></SPAN><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"></SPAN></P></DIV></DIV>
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<DIV style="MARGIN-LEFT: 36pt">
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'">
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 36pt; MARGIN-RIGHT: 0cm"><B><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> xerte-bounces@lists.nottingham.ac.uk [xerte-bounces@lists.nottingham.ac.uk] On Behalf Of Neil Witt [N.Witt@plymouth.ac.uk]<BR><B>Sent:</B> 16 October 2009 09:56<BR><B>To:</B> xerte@lists.nottingham.ac.uk<BR><B>Subject:</B> [Xerte] Institutional Browser issues</SPAN><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"></SPAN></P></DIV>
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<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">Just having fun diagnosing an issue that’s raised its head now that more users are using Xerte as part of a wider pilot</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">The issue is with the Edit and Properties windows</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">I use IE and have no problem with accessing this functionality from the Uni or anywhere else</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">Firefox and Safari work fine from outside the University, but most of the time when accessing from within the Uni using these browsers the Edit window is blank and Properties window comes up with “</SPAN><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'">Sorry you do not have rights to this template”. The annoying thing is that sometimes it works fine from the Uni.</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'">As this is a pilot we are using an index page based on switch.txt</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'">The easiest solution is just to tell everyone to use IE, but it would be nice not to.</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'">So...anyone else had similar issues?</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'"> </SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'">Thanks</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB></SPAN> </P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 12pt; FONT-FAMILY: 'Arial','sans-serif'">Neil</SPAN><SPAN lang=EN-GB></SPAN></P>
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<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">________________________________________<BR><B>Dr Neil Witt BSc (Hons) PhD FRIN FHEA<BR>Head of Technology Enhanced Learning</B></SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: 'Verdana','sans-serif'">Teaching and Learning Directorate</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 36pt; MARGIN-RIGHT: 0cm"><SPAN lang=EN-GB style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: 'Verdana','sans-serif'">University of Plymouth</SPAN><SPAN lang=EN-GB></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 36pt"><SPAN lang=EN-GB style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: 'Verdana','sans-serif'">Tel +44 (0)1752 587908<BR>Email </SPAN><SPAN lang=EN-GB style="COLOR: black"><A href="mailto:neil.witt@plymouth.ac.uk"><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: 'Verdana','sans-serif'">neil.witt@plymouth.ac.uk</SPAN></A></SPAN><U><SPAN lang=EN-GB style="FONT-SIZE: 8pt; COLOR: blue; FONT-FAMILY: 'Verdana','sans-serif'"> </SPAN></U><SPAN lang=EN-GB></SPAN></P>
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</PRE><PRE style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center"> </PRE><PRE style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center"> </PRE><PRE style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center"> </PRE><PRE style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center">University College Plymouth St Mark & St John</PRE><PRE style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center">Derriford Road Plymouth PL6 8BH</PRE>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center>Phone 01752 636700 Web marjon.ac.uk</P>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center><BR>Principal: Professor Margaret Noble </P>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center> </P>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center><I></I> </P>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center><I>A Church of England College Founded in 1840</I></P>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center><I></I> </P>
<P style="MARGIN-LEFT: 36pt; TEXT-ALIGN: center" align=center><I>University College Plymouth St Mark & St John is a registered charity the trustee of which is a company limited by guarantee registered in England No. 986239</I></P>
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University College Plymouth St Mark & St John
Derriford Road Plymouth PL6 8BH
<P>Phone 01752 636700 Web marjon.ac.uk
<BR>Principal: Professor Margaret Noble
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A Church of England College Founded in 1840
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University College Plymouth St Mark & St John is a registered charity the trustee of which is a company limited by guarantee registered in England No. 986239
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