I spent a few hours tonight working with tech support from Siteground.com. I'm now at the point that I believe list member Marc Widmer got to last month, when he was trying to install. That is, when I try to view the URL, I see only a number "1" in the upper left hand corner of a white window.<br>
<br>The last message from Siteground read as follows:<br><br>Siteground Tech: "I just tried to install it anew by completing the page 4 with test
information and complete installation massage was displayed. However,
when we tried to access it there was actually no web site.
Unfortunately, we are not aware of the used php code for the
application and that is why, I will recommend you to contact the
software developers for further assistance."<br><br>Thanks,<br>Pete<br><br><br><div class="gmail_quote">On Thu, Aug 20, 2009 at 10:36 PM, Peter Pretorius <span dir="ltr"><<a href="mailto:pete.pretorius@gmail.com">pete.pretorius@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Pat,<br><br>Thanks for your feedback. I'm not sure I understand your last sentence, but when I started over again from scratch and left the settings at 755, I was able to successfully continue to the next page of the install. LOL. Of course on that page, I found new challenges; the first being what to enter for "the name of the host where you would like the toolkits database to be created on." <br>
<br>I'm uncertain what I need to enter here, or in what format it should be (e.g. what it should look like). Should I be entering the server name? The home directory? The public HTML directory?<br><br>Thanks,<br>Pete<br>
<br><br><br><br><div class="gmail_quote"><div><div></div><div class="h5">On Wed, Aug 19, 2009 at 4:41 AM, Patrick Lockley <span dir="ltr"><<a href="mailto:Patrick.Lockley@nottingham.ac.uk" target="_blank">Patrick.Lockley@nottingham.ac.uk</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div class="h5">
<div link="blue" vlink="purple" lang="EN-GB">
<div>
<p><span style="font-size: 10pt; color: blue;">Hello,</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">755 should work, though for the install 777 takes the chance away
of any problems.</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">You could try again using 755 (as I believe some people on here have
done so already).</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">500 is an apache error – generated by your web server. If it
doesn’t like 777 then there’s nothing that can be done other than
the above.</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">If you’re using shared hosting you’ll I suspect not be
able to adjust php.ini so you shouldn’t worry about it (though you’ll
find the size of the files you can upload will be seriously limited).</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">The installer “is” the step by step guide. We’ve
never had a server doesn’t like this error before, normally it’s
just the database going screwy.</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">Pat</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p style="margin-left: 36pt;"><b><span style="font-size: 10pt;" lang="EN-US">From:</span></b><span style="font-size: 10pt;" lang="EN-US"> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk" target="_blank">xerte-bounces@lists.nottingham.ac.uk</a>
[mailto:<a href="mailto:xerte-bounces@lists.nottingham.ac.uk" target="_blank">xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Peter
Pretorius<br>
<b>Sent:</b> 19 August 2009 03:36<br>
<b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk" target="_blank">xerte@lists.nottingham.ac.uk</a><br>
<b>Subject:</b> [Xerte] How to Install Xerte Online Toolkits</span></p>
</div><div><div></div><div>
<p style="margin-left: 36pt;"> </p>
<p style="margin-left: 36pt;">Hi all,<br>
<br>
I'm a true novice to working with web servers and web hosting. Although I
had no trouble installing the Xerte desktop app on my laptop, when I tried my
hand at installing Xerte Online Toolkits on my web server, I ran into
trouble. My hosting service is Siteground (<a href="http://www.siteground.com" target="_blank">www.siteground.com</a>).<br>
<br>
I was able to download toolkits, and upload it to the server into its own
folder, without a problem. I was then able to successfully use my browser
to view the "setup" page. On that page, Xerte directs you to
set permissions for roughly five folders/files to 777. I should note that
the default setting for all of these folders was 755. I was able to
successfully change the permissions to 777. However, upon trying to
"continue" the install, I received an error message that reads:
"500 - internal server error." The error page lists several
possible reasons for this error, with one of them being: "Incorrect
file/directory permissions: Above 755."<br>
<br>
By the way, that initial Xerte Toolkits setup page also directs you to adjust
several php files. Some of those files I was completely unable to find.<br>
<br>
I looked for guidance in the list archives, and through a general web Google
search, but perhaps I'm not searching in the correct manner or in the correct
location.<br>
<br>
Is there a step-by-step setup guide for Xerte Online Toolkits?<br>
<br>
Any assistance would be greatly appreciated.<br>
<br>
Thanks,<br>
Pete Pretorius<br>
Curriculum Designer<br>
Salem, MA USA</p>
</div></div></div>
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