[Xerte] Re: Exported zip files are empty

Wed Sep 14 11:46:17 BST 2016

That's large export sizes and I'm guessing due to directly uploaded video?
You should really embed video from a streaming server rather than uploading
directly to Xerte especially if users might access via mobile or low
bandwith.

What version are you using?

There was an issue with much earlier versions where the php memory_limit
could have a direct impact on larger exports and resulted in files being
created in the project folder called example_zipper_xyz.zip and then
subsequent attempts at export included these temp files to export as well so
basically increased the problem. However that was much earlier Xerte code
and long since been changed.

Others have reported problems with large exports due to tmp directory
limits. Search the community site forums for "0 byte zip export" or this
link might work:

http://xerte.org.uk/index.php?option=com_kunena
<http://xerte.org.uk/index.php?option=com_kunena&view=topic&catid=14&id=967&
Itemid=759&limitstart=12&lang=en#3227>
&view=topic&catid=14&id=967&Itemid=759&limitstart=12&lang=en#3227 

It might also be worth checking via the projects properties and media &
quota tab - if there is unused media you can delete from there then try
export again but obviously it will depend on what is limiting the export and
what that limit is.

HTH

Ron

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam
Sent: 14 September 2016 11:25
To: Xerte discussion list <xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Re: Exported zip files are empty

Yes, I've published before attempting to export.

I'm unable to export the LO (719MB) I exported earlier today. I've also made
copies of the LO and made some adjustments and am unable to export the
copies either. 

It may have something to do with the size? - I can export an LO which has
only 2.3MB and another with 96MB but not the ones which are 500 to 700MB

_________________________________________

Oliver Haslam BA, MA, PGCert ODE (Open), CMALT
Learning Technologist
UWE Associate Learning & Teaching Fellow

<http://uidappmx05.nottingham.ac.uk:32224/?NGQ0NTQwMGUxZTRlNTc1MTE9NTdEOTI1N
0JfMTI1MzRfMTExMDFfMSYmNjBkNTg0MzE5NTg1NzQyPTEyMzMmJnVybD1odHRwJTNBJTJGJTJGZ
mV0bGl1JTJFbmV0JTJG> Learning Innovation Unit
Faculty of Environment & Technology
University of the West of England

0117 32 88215

_________________________________________

From: xerte-bounces at lists.nottingham.ac.uk
<mailto:xerte-bounces at lists.nottingham.ac.uk>
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of
ronm at mitchellmedia.co.uk <mailto:ronm at mitchellmedia.co.uk> 
Sent: 14 September 2016 11:12
To: 'Xerte discussion list' <xerte at lists.nottingham.ac.uk
<mailto:xerte at lists.nottingham.ac.uk> >
Subject: [Xerte] Re: Exported zip files are empty

Is this a new LO or different to the one you exported earlier? Did you
publish before exporting?

From: xerte-bounces at lists.nottingham.ac.uk
<mailto:xerte-bounces at lists.nottingham.ac.uk>
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam
Sent: 14 September 2016 11:04
To: Xerte discussion list <xerte at lists.nottingham.ac.uk
<mailto:xerte at lists.nottingham.ac.uk> >
Subject: [Xerte] Exported zip files are empty

When I export an LO the zip files contain 0 bytes. It worked okay earlier
today but now doesn't. I've tried different browsers and different types of
export (deployment, SCORM etc.) but the same result.

Any ideas why?

_________________________________________

Oliver Haslam BA, MA, PGCert ODE (Open), CMALT
Learning Technologist
UWE Associate Learning & Teaching Fellow

<http://uidappmx02.nottingham.ac.uk:32224/?NWY0NTQzNDIwZDFiMWU1NDU9NTdEOTIwQ
TJfNTQzNzdfMTEyMzhfMSYmMzQ1NWMwZDEwMWQ1ZTAwPTEyMzMmJnVybD1odHRwJTNBJTJGJTJGZ
mV0bGl1JTJFbmV0JTJG> Learning Innovation Unit
Faculty of Environment & Technology
University of the West of England

0117 32 88215

_________________________________________

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