[Xerte] Re: Error message when playing/publishing content of type Text

[Pat Lockley (Pgogy)]

Hi Naveed,

I've not debugged for a while and the code has changed so this is a bit 
of a guess

look in editor/upload.php

This returns true if it works

So the logic is something is happening before it gets to true

So here is what I would do (this is based on using chrome)

Before you click play press f12
then click play
then go back to the console window
click on network
click on response

What do you see as the response?

On 2016-04-12 08:48, Ron Mitchell wrote:
> Hi Naveed
> 
> sorry I'm really swamped at the moment with prep for the conference on
> Thursday and not sure what you mean by that statement. Hopefully
> someone else will have time to advise.
> 
> Regards
> 
> Ron
> 
> FROM: Naveed Hashmi [mailto:Naveed.Hashmi at bristol.ac.uk]
> SENT: 12 April 2016 13:36
> TO: Ron Mitchell
> CC: Xerte discussion list
> SUBJECT: Re: [Xerte] Error message when playing/publishing content of
> type Text
> 
> HI Ron
> 
> Switching to debug logging did not help and I've also upgraded to v3.2
> without issues during the installation ... but the problem persists.
> 
> Any help appreciated.
> 
> Thanks,
> 
> Naveed
> 
> On 12 April 2016 at 10:53, Naveed Hashmi <Naveed.Hashmi at bristol.ac.uk>
> wrote:
> 
> Hi Ron,
> 
> The following should work : https://xerte.bris.ac.uk/XerteError.mp4
> 
> This is impacting the Text pages, and also certain Media, e.g.
> Advanced Images/Graphics, Sound, however PDF's ad Morph Images are
> fine. Charts are also OK, haven't checked others.
> 
> Apache access log shows status 500 error ..
> 
> <?xml version="1.0"?>
> 
> <learningObject editorVersion="3" targetFolder="Nottingham" name="Text
> content" language="" navigation="Linear" textSize="12" theme="default"
> displayMode="default" responsive="true"/>
> 
>  "POST /editor/upload.php HTTP/1.1" 500 -
> "https://xerte-beta.bris.ac.uk/edithtml.php?template_id=21"
> 
> I would *prefer* not to go to the latest release, unless the issue I
> have is a known issue. That said, I can see you guys have been busy on
> rectifying bugs, and making improvements in 3.2 :-
> 
> http://xerte.org.uk/xertetoolkits_3.2_ChangeLog.html
> 
> Is there any way to increase the log levels to something more
> detailed, e.g. 'debug' mode?
> 
> Thanks
> 
> Naveed
> 
> On 12 April 2016 at 08:18, Ron Mitchell <ronm at mitchellmedia.co.uk>
> wrote:
> 
> Hi it doesn't look like your video and install is available
> externally?
> 
> Is it just the text pages that aren't working or all pages? It would
> be very strange if it was just the text pages.
> 
> Check permissions on the USER-FILES folder in particular.
> 
> BTW 3.2 was officially released yesterday in advance of #xerte16 this
> week so you might want to try again with that and be sure to follow
> the prompts and any warnings on the set-up pages.
> 
> HTH
> 
> Ron
> 
> FROM: xerte-bounces at lists.nottingham.ac.uk
> [mailto:xerte-bounces at lists.nottingham.ac.uk] ON BEHALF OF Naveed
> Hashmi
> SENT: 11 April 2016 16:28
> TO: Xerte discussion list
> SUBJECT: [Xerte] Error message when playing/publishing content of type
> Text
> 
> Hi,
> 
> I've installed the latest release of Xerte on dev server, BUT when
> adding content of type 'Text' to a project, e.g. Bullets, Plain Text
> etc, a pop-up error message displays in the browser. There are no
> errors showing the logs at the server end.
> 
> See video clip below, any clues as to how I can resolve this?
> 
> https://xerte-beta.bris.ac.uk/XerteError.mp4
> 
> Thanks,
> 
> Naveed
> 
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