[Xerte] Re: Error message when playing/publishing content of type Text

[Naveed Hashmi]

Hi Ron,

The following should work : https://xerte.bris.ac.uk/XerteError.mp4

This is impacting the Text pages, and also certain Media, e.g. Advanced
Images/Graphics, Sound, however PDF's ad Morph Images are fine. Charts are
also OK, haven't checked others.

Apache access log shows status 500 error ..

<?xml version="1.0"?>
<learningObject editorVersion="3" targetFolder="Nottingham" name="Text
content" language="" navigation="Linear" textSize="12" theme="default"
displayMode="default" responsive="true"/>

 "POST /editor/upload.php HTTP/1.1" 500 - "
https://xerte-beta.bris.ac.uk/edithtml.php?template_id=21"

I would *prefer* not to go to the latest release, unless the issue I have
is a known issue. That said, I can see you guys have been busy on
rectifying bugs, and making improvements in 3.2 :-
http://xerte.org.uk/xertetoolkits_3.2_ChangeLog.html

Is there any way to increase the log levels to something more detailed,
e.g. 'debug' mode?

Thanks

Naveed



On 12 April 2016 at 08:18, Ron Mitchell <ronm at mitchellmedia.co.uk> wrote:

> Hi it doesn't look like your video and install is available externally?
>
>
>
> Is it just the text pages that aren't working or all pages? It would be
> very strange if it was just the text pages.
>
> Check permissions on the USER-FILES folder in particular.
>
> BTW 3.2 was officially released yesterday in advance of #xerte16 this week
> so you might want to try again with that and be sure to follow the prompts
> and any warnings on the set-up pages.
>
> HTH
>
> Ron
>
>
>
> *From:* xerte-bounces at lists.nottingham.ac.uk [mailto:
> xerte-bounces at lists.nottingham.ac.uk] *On Behalf Of *Naveed Hashmi
> *Sent:* 11 April 2016 16:28
> *To:* Xerte discussion list
> *Subject:* [Xerte] Error message when playing/publishing content of type
> Text
>
>
>
> Hi,
>
>
>
> I've installed the latest release of Xerte on dev server, BUT when adding
> content of type 'Text' to a project, e.g. Bullets, Plain Text etc, a pop-up
> error message displays in the browser. There are no errors showing the logs
> at the server end.
>
>
>
> See video clip below, any clues as to how I can resolve this?
>
>
>
> https://xerte-beta.bris.ac.uk/XerteError.mp4
>
>
>
> Thanks,
>
>
>
> Naveed
>
>
>
>
>
>
>
>
>
>
>
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