[Xerte] Re: HTTP 500 error for page2.php

Mon May 25 19:27:16 BST 2015

Hi Tom,

I think he sorted the 500 error. The last problem was "The issue I'm having now is if I go to the site I am unable to click on any of the buttons and am unable to log out of guest in order to login as the xerteadmin account.  I also tried going to the management.php page, which I am able to login to with the xerteadmin account, however, I am unable to click on any of the buttons."

I'm sure weve seen this before with someone and it was something strange. I seem to remember trailing slashes causing weird issues but not sure if the two are related this time...

John

Sent from Samsung tablet

Please send all enquiries to our shared Blended Learning inbox at hlsblt at gcu.ac.uk and one of the Learning Technologists will respond.

-------- Original message --------
From: Tom Reijnders <reijnders at tor.nl>
Date: 25/05/2015 18:13 (GMT+00:00)
To: "Smith, John" <J.J.Smith at gcu.ac.uk>,Xerte discussion list <xerte at lists.nottingham.ac.uk>
Subject: Re: [Xerte] Re: HTTP 500 error for page2.php

Hi,

The issue is not caused by the screen_display.js. A blank page is
normally caused by an error 500 of the web-server, which is normally
caused by php errors.

Can you increase the log error level of php?

Tom

Smith, John schreef op 25-5-2015 om 18:10:
> Hi,
>
> You may not be getting any errors but does the functionality work? screen_display.js is necessary for the workspace to function correctly. Most likely it is either causing your issues directly or it is loading something via ajax that is causing the issue.
>
> If you put back the file you removed, clear the browser cache and reload the site, then look in the browser console you should see any javascript errors in red. Tom directed you to the server logs because your subject line still says 500 error which is usually caused by a php file but since youve resolved that issue you are now most likely getting a javascript error.
>
> My first guess would be to check paths entered at setup as incorrect inclusion or omission of trailing / in path names has been known to cause this. You should see 404 errors in the browser console though. Post a screenshot of any errors and we'll debug.
>
> John
>
> Sent from Samsung tablet
>
> Please send all enquiries to our shared Blended Learning inbox at hlsblt at gcu.ac.uk and one of the Learning Technologists will respond.
>
>
>
> -------- Original message --------
> From: System Technician <systech at johnsonu.edu>
> Date: 25/05/2015 16:55 (GMT+00:00)
> To: Xerte discussion list <xerte at lists.nottingham.ac.uk>
> Subject: [Xerte] Re: HTTP 500 error for page2.php
>
>
> The php error log had the following error:  Failed to load language file for Xerte - en-GB/website_code/scripts/screen_display.js
>
> I googled it and found the following site:  http://lists.nottingham.ac.uk/pipermail/xerte-dev/2012-December/003207.html
> so I removed the screen_display.js from the index.php file and restarted IIS.  Now when I visit the Xertetoolkits site I am not getting any errors in the php error log, nor in the event viewer (enabled syslogs in the php.ini file).  The error_logs folder does not contain any recent logs and no errors are logged in the IIS log.
>
>
> From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
> Sent: Friday, May 22, 2015 3:10 AM
> To: Xerte discussion list
> Subject: [Xerte] Re: HTTP 500 error for page2.php
>
> It indicates that a php error occurred. Are you able to check the web server's error log?
> System Technician schreef op 21-5-2015 om 19:03:
> Anyone have any ideas on what to do to resolve this issue?
>
> Thanks,
> Tim
>
> From: Pat L (pgogy) [mailto:info at pgogywebstuff.com]
> Sent: Tuesday, May 19, 2015 11:28 AM
> To: System Technician
> Subject: RE: [Xerte] Re: HTTP 500 error for page2.php
>
> You might need to email the list again
> it sounds like something odd and I'd expect JS errors to show up as most of the code there is JS
>
>
> -------- Original message --------
> From: System Technician <systech at johnsonu.edu<mailto:systech at johnsonu.edu>>
> Date: 19/05/2015 06:52 (GMT-08:00)
> To: "Pat L (pgogy)" <info at pgogywebstuff.com<mailto:info at pgogywebstuff.com>>
> Subject: RE: [Xerte] Re: HTTP 500 error for page2.php
> No, not seeing any errors.  I checked IIS error logs, but did not see anything.  I also checked for errors in the Xertetoolkits errorlogs folder, but again, no errors.
>
> From: Pat L (pgogy) [mailto:info at pgogywebstuff.com]
> Sent: Monday, May 18, 2015 10:34 PM
> To: System Technician
> Subject: RE: [Xerte] Re: HTTP 500 error for page2.php
>
> Sounds like a session issue
> do you see anything in the console in chrome - maybe a 404?
>
>
> -------- Original message --------
> From: System Technician <systech at johnsonu.edu<mailto:systech at johnsonu.edu>>
> Date: 18/05/2015 10:49 (GMT-08:00)
> To: "Pat Lockley (Pgogy)" <info at pgogywebstuff.com<mailto:info at pgogywebstuff.com>>
> Subject: RE: [Xerte] Re: HTTP 500 error for page2.php
>
> Pat,
>
> Thank you for your assistance.  I finally got past the page4.php 500 error by using the root account instead of the admin account I was using.  The issue I'm having now is if I go to the site I am unable to click on any of the buttons and am unable to log out of guest in order to login as the xerteadmin account.  I also tried going to the management.php page, which I am able to login to with the xerteadmin account, however, I am unable to click on any of the buttons.  I'm using php x86 non-thread 5.4.41.
>
> Any ideas on what I did wrong?
>
> Thanks,
>
> Tim
> Systems Analyst, Enterprise Systems
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Tom Reijnders
TOR Informatica
Chopinlaan 27
5242HM Rosmalen
Tel: 073 5226191
Fax: 073 5226196

Glasgow Caledonian University is a registered Scottish charity, number SC021474