[Xerte] Re: The project data has not loaded.

Smith, John J.J.Smith at gcu.ac.uk
Thu Mar 12 11:12:02 GMT 2015

I think your server isn't available outside your network... those LOs don't load...


John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
From: xerte-bounces at lists.nottingham.ac.uk [xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney [Julian.Tenney at nottingham.ac.uk]
Sent: 12 March 2015 11:01
To: Xerte discussion list
Subject: [Xerte] Re: The project data has not loaded.

There is a problem, I’m not sure it is xerte related:

[cid:image001.png at 01D05CB3.D978FA30]

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam
Sent: 12 March 2015 10:54
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] The project data has not loaded.


When I try to play LOs in any browser other than Firefox (using the downloaded deployment zip) I get a message in the browser saying “The project data has not loaded.” This occurs on desktop machines and the Android tablets I ultimately want to deploy the LOs on.

I’m happy just to use Firefox on the tablet, the problem (which may be related?) is that only the first two videos chosen (whichever two I choose of the four available, it doesn’t matter) will play. Subsequent videos just hang and when I return to the videos that worked a moment earlier they hang too.

These are the LOs I’m working on:

Any suggestions?


Oliver Haslam
Learning Technologist
Learning Innovation Unit<https://share.uwe.ac.uk/sites/fet/liu/Pages/Home.aspx>
Faculty of Environment & Technology
University of the West of England

0117 32 88215

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