[Xerte] Re: Accessibility icon

Smith, John J.J.Smith at gcu.ac.uk
Wed May 21 13:27:42 BST 2014


Hi Jason,

It looks like the icon isn't being found in your install, either its missing or there is a CSS issue.

Can I ask, have you tried clearing the cache? Sometime the CSS/JS files get cached and caused issues after upgrade, especially if just done recently.

Filing that, can you look in the dev console and see the network tab and see if any 404 (missing file) errors show?

Regards,

John Smith | Learning Technologist
Room A251, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-bounces at lists.nottingham.ac.uk [xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Bardell, Jason [jason.bardell at kent.fire-uk.org]
Sent: 21 May 2014 12:39
To: 'Xerte discussion list'
Subject: [Xerte] Re: Accessibility icon

Hi A

Not getting that at all, this is our view…

[cid:image001.png at 01CF74F1.AE136240]

Cheers

Jason

Jason Bardell   | Kent Fire & Rescue Service | W: www.kent.fire-uk.org<http://www.kent.fire-uk.org/>  | A: Service Headquarters, Straw Mill Hill, Tovil, Maidstone ME15 6XB

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Alistair McNaught
Sent: 21 May 2014 12:32
To: Xerte discussion list
Subject: [Xerte] Re: Accessibility icon

Hi Jason
Can’t solve the problem (sorry, no tech skills) but this is what should be on the bottom line and where.
[cid:image004.png at 01CF74F1.ADF92380]

LHS = accessibility button, then contents then navigation.

A

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Bardell, Jason
Sent: 21 May 2014 11:57
To: 'Xerte at lists.nottingham.ac.uk'
Subject: [Xerte] Accessibility icon

Hello

Just upgraded our xerte 2.0 to 2.1 today and first observation is there is a grey box to the bottom left of the screen next to the zoom button (could be accessibility button?). Nothing is visible in the box and nothing happens when you click it, it also doesn’t sit centrally (it’s higher than the other buttons). Is there a fix for this?

Many thanks

Jason Bardell   | Kent Fire & Rescue Service | W: www.kent.fire-uk.org<http://www.kent.fire-uk.org/> | A: Service Headquarters, Straw Mill Hill, Tovil, Maidstone ME15 6XB



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Kent Fire & Rescue Service logs, records and reserves the right to analyse and act upon activity and communication on its Information Systems (including external systems such as external e-mail, emergency telephony etc), to meet our statutory responsibilities, protect systems from abuse, secure the effective operation of systems and any other lawful purpose.

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