[Xerte] Re: Names go missing from user profiles (Xerte 1.8)

Pat L (pgogy) xerte at pgogywebstuff.com
Wed Mar 5 18:30:34 GMT 2014

Hi Linda,

The names are usually populated via logging in. From recollection Birkbeck
aren't using LDAP but some kerberos code they wrote themselves?

If this data isn't returned via the query, then when log in occurs I think
it may wipe out the details entered. Could possibly be a simple fix code
wise but could also be something up with the authentication code.

Hope this helps


On Wed, Mar 5, 2014 at 6:22 PM, Linda Pan <L.Pan at bbk.ac.uk> wrote:

> Hi all,
> We have an issue here at Birkbeck with Xerte 1.8.
> When logged in as Admin, and checking the 'Users' list, there are a
> number of entries where the names have disappeared, leaving only the
> 'View' link. Under User, most accounts have the name and then a link
> "View", which displays the ID number, first name , surname  and
> username. But on our installation some accounts have the fields for
> First name and Surname empty and consequently it is difficult to find
> users or the templates that belong to users. We've tried re-adding the
> names several times, but they go missing again.
> Did anybody experience anything similar and know how to fix this?
> Any help or hints in the right direction would be very much appreciated.
> Kind regards
> Linda Pan
> Web Team, IT Services,
> Birkbeck, University of London,
> Egmont House, Tavistock Place,
> WC1H 9SF
> l.pan at bbk.ac.uk
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