[Xerte] Re: MP4 Test

[Ron Mitchell]

I've never found a problem with those conversion settings. When you say
"some users struggling to encode video to play properly in all browsers on
all devices" does your test file work for them? e.g. is the problem their
conversion process, how they've added the files to the LO filenames etc, or
device specific?

 

Are they using Bootstrap too or Nottingham template?

 

Just things I would check/clarify.

 

Ron

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 31 January 2014 09:50
To: Xerte discussion list
Subject: [Xerte] Re: MP4 Test

 

I've always worked on the basis that Format Factory, on the MP4 (H264)
settings works everywhere.

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 31 January 2014 09:51
To: 'Xerte discussion list'
Subject: [Xerte] Re: MP4 Test

 

That's a much more detailed and better response than my previous response so
to clarify.

 

Win 7 64bit laptop works via

IE

Chrome

Safari

Firefox

and Opera

 

and as I mentioned iPad and iPhone via Safari

 

HTH

Ron

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Yvonne Hood
Sent: 31 January 2014 09:41
To: Xerte discussion list
Subject: [Xerte] Re: MP4 Test

 

Hi Julian

 

I've just tested it on the following:

 

Work PC via Google Chrome: Loads the player but doesn't play (latest version
of Chrome)

Work PC via IE9: Works fine

Home PC via Google Chrome: Works fine (latest version of Chrome)

IPad i0S7 via Safari: Works fine

IPad iOS7 via Google Chrome: Works fine

7" Android tablet via Google Chrome: Works fine

 

Not quite sure what's going on with Chrome on my work PC!

 

Let me know if I can do anything else to help.

 

Best regards

Yvonne

 

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 31 January 2014 09:25
To: Xerte discussion list (xerte at lists.nottingham.ac.uk)
Subject: [Xerte] Re: MP4 Test

 

Hi,

 

I have some users struggling to encode video to play properly in all
browsers on all devices. I'd really appreciate knowing if the example below
works or fails on whatever deveice you happen to be reading this on:

 

http://www.nottingham.ac.uk/toolkits/play_9569

 

There is only one video, if you wouldn't mind trying to play it, in
particular on iPads, I'd be grateful for the info. This example is a Format
Factory encoding to MP4 using AVC(H264)

 

Thanks,

 

Julian

 

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This message and any attachment are intended solely for the addressee and
may contain confidential information. If you have received this message in
error, please send it back to me, and immediately delete it.   Please do not
use, copy or disclose the information contained in this message or in any
attachment.  Any views or opinions expressed by the author of this email do
not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system,
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.

 

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