[Xerte] Re: video not working on mobile devices

Smith, John J.J.Smith at gcu.ac.uk
Thu Dec 18 10:49:36 GMT 2014

Hi Oli,

I'm getting page not found errors on first 2... and on 3rd one the LO loads but on page 2 the mp4 file gives a 404 error...


John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
From: xerte-bounces at lists.nottingham.ac.uk [xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam [Oliver.Haslam at uwe.ac.uk]
Sent: 18 December 2014 10:41
To: Xerte discussion list
Subject: [Xerte] video not working on mobile devices


For some reason videos in LOs will not play on mobile devices. I’m using the Video page template and working with .mp4 files.
The LOs open OK but when trying to play the videos they just hand. Same result on iphone, ipad and Android Samsung tablet.

For example:

An ideas how to fix this?

Thanks very much


Oliver Haslam
Learning Technologist
Learning Innovation Unit<https://share.uwe.ac.uk/sites/fet/liu/Pages/Home.aspx>
Faculty of Environment & Technology
University of the West of England

0117 32 88215

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