[Xerte] Re: Unable to export zip files from Xerte

Pat @ Pgogy xerte at pgogywebstuff.com
Wed Mar 6 14:28:41 GMT 2013


Sounds like it is running out of memory when exporting? Is there a better error message than "won't allow"?

I would check to see what the settings for memory limit and max execution time are in your php settings, or remove any unused media from the project before exporting.

Thanks

Pat

On 6 Mar 2013, at 13:40, Julian Prior <j.prior2 at bath.ac.uk> wrote:

> Hi all,
> 
> We have just received the following from an instructional designer working on a university project using Xerte:
> 
> "The XERTE server won't allow me to export zip files so I can't
> keep a manual backup.  At present I'm having to double build on a
> non-UoB XERTE server (something I'd prefer not to do because it can be
> quite time consuming).  I was wondering if this is something they were
> aware of?"
> 
> We are currently running 1.8. Any suggestions?
> 
> cheers
> 
> Julian
> --
> Julian Prior
> Learning Technologist
> Learning and Teaching Enhancement Office 
> Wessex House 5.35
> University of Bath
> Claverton Campus
> Bath
> BA2 7AY
> 
> Tel: 01225383864
> Email: j.prior2 at bath.ac.uk
> Twitter: @jpodcaster
> Skype: joolsyp
> 
> 
> 
> 
> 
> 
> 
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