[Xerte] Xerte OT2.0 - Shared settings - 'No one found with those details'

Karen Peters K.Peters at londonmet.ac.uk
Mon Aug 5 11:56:14 BST 2013


We have the Xerte Online Toolkits 2.0 install and are having difficulty
when trying to share toolkits with existing local Xerte users.

When I go to Properties > Shared Settings and try to share a learning
object with a couple of colleagues I get the message 'No one found with
those details'.  These are individuals who have recently logged into Xerte.
 They get the same message when they try to share a learning object with me.

Note that this only happens with certain individuals - I can find names of
other colleagues (who have used Xerte less recently) on the system.

Any ideas?


Karen Peters
Learning Technologist (Information Literacy)
London Metropolitan University
Commercial Road Library
41 Commercial Road
London E1 1LA

tel: 0207 320 2830
email: k.peters at londonmet.ac.uk
web: www.londonmet.ac.uk/library

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