[Xerte] Re: Issues with Xerte Toolkits 1.5

Julian Tenney Julian.Tenney at nottingham.ac.uk
Fri Jan 20 08:48:32 GMT 2012


There is a fix. You need to update the youtube .rlm files with those in the svn. That should fix it.

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 19 January 2012 16:25
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5

Hi Paul,

We don't have any restrictions AFAIK and the YouTube page worked fine for a while. Think it may be something corrupted in our installation. A shame because we were just starting to get real interest in using Xerte at Bath but this issue is starting to turn people off.

Thanks for the suggestion,

Julian

Sent from JP's iPad

On 19 Jan 2012, at 15:21, Paul Swanson <Paul.Swanson at harlandfs.com<mailto:Paul.Swanson at harlandfs.com>> wrote:
I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?

Paul

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: Thursday, January 19, 2012 2:28 AM
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5

On every video?

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 19 January 2012 10:25
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5

Hi Julian, here is the reply from our developer James:


Well - thing is, I could go on the forum and say "we have some problems

with our xerte install" but then I'd have to refer back to you to know

what they are! I think it is best you try to describe the problem you

are having and I will implement any suggested solution until I get the

OK to devote time to learning how it works and what it does.

With that in mind, here is the main problem we are having:

On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.

cheers

Julian




<image001.jpg>
Julian Tenney<mailto:Julian.Tenney at nottingham.ac.uk>
16 January 2012 16:25
I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 16 January 2012 16:24
To: xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Issues with Xerte Toolkits 1.5

Hi all,

We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?

many thanks

Julian
--
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk<mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>


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Julian Prior<mailto:j.prior2 at bath.ac.uk>
16 January 2012 16:23
Hi all,

We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?

many thanks

Julian

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.

--
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk<mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.
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