[Xerte] Re: Xerte user cannot insert new page (Insert button greyed out)

[Pat Lockley]

given the ldap comment

has her username / login changed?

It seems likely that fiddler will show the XML or XWD path failing.

I would check in USER-FILES to see if the folder is there. Sounds like it
won't be.

On Wed, Feb 29, 2012 at 10:06 AM, Julian Prior <j.prior2 at bath.ac.uk> wrote:

> Hi Dave/Julian,
>
> The exact sequence is that Sue logs in ok at our installation URL (
> http://multimedia.bath.ac.uk/xerte/) and sees all of her previously
> created projects. She can edit and play her existing projects fine, no
> problems. If she tries to create a new project from the XOT template,
> however, she cannot Insert new pages (or delete the object as Dave pointed
> out). If she tries to play the object it doesn't generate (see attached
> screenshots).
>
> We have tested this across OS's and browsers and Sue is getting the same
> issue. It only affects her, i.e our other Xerte users don't have this
> problem.
>
> cheers
>
> Julian P
>
>
>
>   Dave Burnett <d_b_burnett at hotmail.com>
>  28 February 2012 19:11
>  Delete appears similarly greyed out, and I do not see any Objects in the
> panels below.
>
> Can you give the exact sequence to get to this point?
>
> Dave
>
>
>
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>
> This message and any attachment are intended solely for the addressee and
> may contain confidential information. If you have received this message in
> error, please send it back to me, and immediately delete it. Please do not
> use, copy or disclose the information contained in this message or in any
> attachment. Any views or opinions expressed by the author of this email do
> not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
>
>   Julian Prior <j.prior2 at bath.ac.uk>
>  28 February 2012 16:34
>  Hi all, bit of a strange one this.
>
> We have a staff member at Bath who created a bunch of Xerte content in XOT
> for us and then left to work elsewhere temporarily. We are presuming her
> ldap account details were disabled but have now been re-enabled as she is
> now back working for us. She can login to our installation fine and can see
> all of her Xerte material from before. She can create a new template fine
> but when she goes to insert a new page type she cannot as the green
> 'Insert' button is greyed out (see attached).
>
> Any idea what this could be?
>
> cheers
>
> Julian
>
>  This message and any attachment are intended solely for the addressee and
> may contain confidential information. If you have received this message in
> error, please send it back to me, and immediately delete it. Please do not
> use, copy or disclose the information contained in this message or in any
> attachment. Any views or opinions expressed by the author of this email do
> not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an
> attachment may still contain software viruses which could damage your
> computer system: you are advised to perform your own checks. Email
> communications with the University of Nottingham may be monitored as
> permitted by UK legislation.
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>
> This message and any attachment are intended solely for the addressee and
> may contain confidential information. If you have received this message in
> error, please send it back to me, and immediately delete it. Please do not
> use, copy or disclose the information contained in this message or in any
> attachment. Any views or opinions expressed by the author of this email do
> not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
>
>
> --
> -----------------------------------
>
> Julian Prior
> e-Learning Technologist
> <http://www.bath.ac.uk/learningandteaching/staff/jprior.php>
> Learning and Teaching Enhancement Office
> Wessex House 5.27
> University of Bath
> Claverton Campus
> BATH
> BA2 7AY
>
> Tel: 01225383864
> Email: j.prior2 at bath.ac.uk
> Twitter: @jpodcaster <https://twitter.com/#%21/jpodcaster>
> Skype: joolsyp
>
>
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>
> This message and any attachment are intended solely for the addressee and
> may contain confidential information. If you have received this message in
> error, please send it back to me, and immediately delete it.   Please do
> not use, copy or disclose the information contained in this message or in
> any attachment.  Any views or opinions expressed by the author of this
> email do not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20120229/00315be7/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: postbox-contact.jpg
Type: image/jpeg
Size: 1180 bytes
Desc: not available
URL: <http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20120229/00315be7/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: compose-unknown-contact.jpg
Type: image/jpeg
Size: 770 bytes
Desc: not available
URL: <http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20120229/00315be7/attachment-0003.jpg>