[Xerte] Re: problem loading FLV file on video template page in XOT- a bit urgent!

Wed Sep 14 10:33:05 BST 2011

Thanks Ron - we appreciate the troubleshooting!

A

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 14 September 2011 10:29
To: 'Xerte discussion list'
Subject: [Xerte] Re: problem loading FLV file on video template page in XOT- a bit urgent!

Andy
leave it with me. I look after the JISC Techdis Sandpit installation and haven't added any updates lately that would cause this - which suggests it hasn't been caused by new Toolkits code.

I'm just doing something else and will then email David on your behalf and mine.
Regards
Ron

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Davidson, Andrew
Sent: 14 September 2011 09:37
To: Xerte discussion list
Subject: [Xerte] Re: problem loading FLV file on video template page in XOT- a bit urgent!

Hi all - so, regarding the FLV file issue and Pale Purple hosting service, would it be possible for someone to reconfirm what I should say to Pale Purple? - several of you have given me your great insights but wonder if there is a summary statement someone could offer me on the situation which I could then copy/paste into an email to Pale Purple.

Cheers and beers for all

Andy

Centre for Applied Linguistics
Room 0.39 (Social Sciences building)

-----Original Message-----
From: xerte-bounces at lists.nottingham.ac.uk on behalf of Ron Mitchell
Sent: Wed 14/09/2011 00:12
To: 'Xerte discussion list'
Subject: [Xerte] Re: problem loading FLV file on video template page in XOT- a bit urgent!

I think it's more likely to be a change on the Pale Purple servers.

The JISC Techdis sandpit is on Pale Purple too and I just tried a couple of
flv uploads and neither of those worked either whereas they have many times
before.

HTH

Ron

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 13 September 2011 22:28
To: Xerte discussion list
Subject: [Xerte] Re: problem loading FLV file on video template page in XOT
- a bit urgent!

reading the thread, we need to see if flvs are no longer uploading. That
chimes with the discussion so far.

  _____

From: xerte-bounces at lists.nottingham.ac.uk
[xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Dave Burnett
[d_b_burnett at hotmail.com]
Sent: 13 September 2011 18:05
To: Xerte list
Subject: [Xerte] Re: problem loading FLV file on video template page in XOT
- a bit urgent!

Pat:
I don't think the file is being uploaded.
What mechanism is being used to upload media.
e.g. in what circumstance would the mechanism say "invalid file type"?
Has the server lost the .flv MIME's or something?

> Date: Tue, 13 Sep 2011 17:30:34 +0100
> From: patrick.lockley at googlemail.com
> To: xerte at lists.nottingham.ac.uk
> Subject: [Xerte] Re: problem loading FLV file on video template page in
XOT - a bit urgent!
>
> the video gives a 404 response?
>
> If you go to properties | media and quota
>
> then click on the video that doesn't load
>
> the URL for the video should appear in the text box
>
> Highlight that text, copy and paste the text into a new window
>
> does it load
>
> On Tue, Sep 13, 2011 at 5:22 PM, Davidson, Andrew
> <Andrew.Davidson at warwick.ac.uk> wrote:
> > So, have also gone through and deleted as much junk as I can but still
no
> > joy - so, again, since both myself and my coworker are experiencing this
> > same problem with flv files not loading onto the host server, would
having
> > Pale Purple do an XOT update/re-install perhaps sort the problem out?
>
> _______________________________________________
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