[Xerte] Re: Video problem in IE8 with .flv

Dave Burnett d_b_burnett at hotmail.com
Tue Dec 13 14:15:34 GMT 2011



Someone on FlashCoders seemed to have the same issue and had to use unescape(path) in code.Since you are using Toolkits, best if you could remove any spaces or odd characters from the apth and see if that solves it.
From: brichard at glam.ac.uk
To: xerte at lists.nottingham.ac.uk
Date: Tue, 13 Dec 2011 14:09:41 +0000
Subject: [Xerte] Re: Video problem in IE8 with .flv




Sadly, I can't provide a link for you. It's on our test server which is restricted to on-campus access only.
The presentation was made by one of our test users. She's used a media > video page with the video file path being FileLocation + 'media/Beth Pearce staff induction.flv'
I can see that there are spaces in the file name. Could this be causing the problem?



On 13 Dec 2011, at 12:02, Pat Lockley wrote:is there a link we can hit from here?

On Tue, Dec 13, 2011 at 11:58 AM, Dave Burnett <d_b_burnett at hotmail.com> wrote:







>those three graphics appear instead.
The magnifying glass appears on the control bar of the working version.Don't recognize that either.
??

From: brichard at glam.ac.uk
To: xerte at lists.nottingham.ac.uk

Date: Tue, 13 Dec 2011 11:46:35 +0000
Subject: [Xerte] Video problem in IE8 with .flv




Hi,
I've got an intermittent error with .flv files not loading in Xerte in IE 8.
This screenshot shows how the page should look with the video loaded correctly (XerteVideoNoError.png):

<XerteVideoNoError.png>


This screenshot shows the error (XerteVideoError.png):

<XerteVideoError.png>

As you can see the video fails to load and those three graphics appear instead. However, if you navigate through to the next page, then return to the video page, the video will load. Also, this does not happen every time in IE 8.

I've not seen this error in other browsers. The video is a short introduction, a few minutes at most.
Has anybody seen this bug, or similar, before?

Are there any solutions/workarounds?
Thanks
Barry

Barry RichardsSenior Multimedia Developer 
Multimedia Development Team, LCSS-ISUniversity of Glamorgan+44 (0)1443 48 2120












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