[Xerte] Re: Video problem in IE8 with .flv

[Pat Lockley]

Worth a try.

Would suggest downloading fiddler (http://www.fiddler2.com/fiddler2/)

It looks very nerdy and technical, because it is, but when it comes to
showing the files that are being loaded by a website it's really
useful. If the FLV isn't being loaded, it will appear red.

On Tue, Dec 13, 2011 at 2:09 PM, Richards B A (LCSS)
<brichard at glam.ac.uk> wrote:
> Sadly, I can't provide a link for you. It's on our test server which is
> restricted to on-campus access only.
>
> The presentation was made by one of our test users. She's used a media >
> video page with the video file path being FileLocation + 'media/Beth Pearce
> staff induction.flv'
>
> I can see that there are spaces in the file name. Could this be causing the
> problem?
>
>
>
>
> On 13 Dec 2011, at 12:02, Pat Lockley wrote:
>
> is there a link we can hit from here?
>
> On Tue, Dec 13, 2011 at 11:58 AM, Dave Burnett <d_b_burnett at hotmail.com>
> wrote:
>>
>>
>> >those three graphics appear instead.
>>
>> The magnifying glass appears on the control bar of the working version.
>> Don't recognize that either.
>> ??
>>
>>
>> ________________________________
>> From: brichard at glam.ac.uk
>> To: xerte at lists.nottingham.ac.uk
>> Date: Tue, 13 Dec 2011 11:46:35 +0000
>>
>> Subject: [Xerte] Video problem in IE8 with .flv
>>
>> Hi,
>>
>> I've got an intermittent error with .flv files not loading in Xerte in IE
>> 8.
>>
>> This screenshot shows how the page should look with the video loaded
>> correctly (XerteVideoNoError.png):
>>
>> <XerteVideoNoError.png>
>>
>>
>>
>> This screenshot shows the error (XerteVideoError.png):
>>
>> <XerteVideoError.png>
>>
>>
>> As you can see the video fails to load and those three graphics appear
>> instead. However, if you navigate through to the next page, then return to
>> the video page, the video will load. Also, this does not happen every time
>> in IE 8.
>>
>> I've not seen this error in other browsers. The video is a short
>> introduction, a few minutes at most.
>>
>> Has anybody seen this bug, or similar, before?
>>
>> Are there any solutions/workarounds?
>>
>> Thanks
>>
>> Barry
>>
>> Barry Richards
>> Senior Multimedia Developer
>> Multimedia Development Team, LCSS-IS
>> University of Glamorgan
>> +44 (0)1443 48 2120
>>
>>
>>
>>
>>
>>
>>
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>
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>
> This message has been checked for viruses but the contents of an attachment
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> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
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>
> Barry Richards
> Senior Multimedia Developer
> Multimedia Development Team, LCSS-IS
> University of Glamorgan
> +44 (0)1443 48 2120
>
>
>
>
>
>
>
>
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> This message and any attachment are intended solely for the addressee and
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> use, copy or disclose the information contained in this message or in any
> attachment.  Any views or opinions expressed by the author of this email do
> not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment
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> University of Nottingham may be monitored as permitted by UK legislation.
>
>