[Xerte] Institutional Browser issues

Patrick Lockley Patrick.Lockley at nottingham.ac.uk
Fri Oct 16 10:07:20 BST 2009

Sounds like a session entropy issue - is that too nerdy a response?


The code that brings up that message is PHP - so there is no reason why
logically it would be browser dependent?


Does preview work?


Workspace properties?


Do your error logs show anything up?


Switch has never been properly tested in "anger", but I can't see why it
would affect browsers differently.


Opera / Chrome?


From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Neil Witt
Sent: 16 October 2009 09:56
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Institutional Browser issues


Just having fun diagnosing an issue that's raised its head now that more
users are using Xerte as part of a wider pilot


The issue is with the Edit and Properties windows


I use IE and have no problem with accessing this functionality from the
Uni or anywhere else

Firefox and Safari work fine from outside the University, but most of
the time when accessing from within the Uni using these browsers the
Edit window is blank and Properties window comes up with "Sorry you do
not have rights to this template". The annoying thing is that sometimes
it works fine from the Uni.


As this is a pilot we are using  an index page based on switch.txt


The easiest solution is just to tell everyone to use IE, but it would be
nice not to.


So...anyone else had similar issues?











Dr Neil Witt BSc (Hons) PhD FRIN FHEA
Head of Technology Enhanced Learning

Teaching and Learning Directorate

University of Plymouth

Tel +44 (0)1752 587908
Email neil.witt at plymouth.ac.uk <mailto:neil.witt at plymouth.ac.uk>  



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