[Xerte] How to Install Xerte Online Toolkits

[Peter Pretorius]

I spent a few hours tonight working with tech support from Siteground.com.
I'm now at the point that I believe list member Marc Widmer got to last
month, when he was trying to install.  That is, when I try to view the URL,
I see only a number "1" in the upper left hand corner of a white window.

The last message from Siteground read as follows:

Siteground Tech:  "I just tried to install it anew by completing the page 4
with test information and complete installation massage was displayed.
However, when we tried to access it there was actually no web site.
Unfortunately, we are not aware of the used php code for the application and
that is why, I will recommend you to contact the software developers for
further assistance."

Thanks,
Pete


On Thu, Aug 20, 2009 at 10:36 PM, Peter Pretorius
<pete.pretorius at gmail.com>wrote:

> Pat,
>
> Thanks for your feedback.  I'm not sure I understand your last sentence,
> but when I started over again from scratch and left the settings at 755, I
> was able to successfully continue to the next page of the install.  LOL.  Of
> course on that page, I found new challenges; the first being what to enter
> for "the name of the host where you would like the toolkits database to be
> created on."
>
> I'm uncertain what I need to enter here, or in what format it should be
> (e.g. what it should look like).  Should I be entering the server name?  The
> home directory?  The public HTML directory?
>
> Thanks,
> Pete
>
>
>
>
> On Wed, Aug 19, 2009 at 4:41 AM, Patrick Lockley <
> Patrick.Lockley at nottingham.ac.uk> wrote:
>
>>  Hello,
>>
>>
>>
>> 755 should work, though for the install 777 takes the chance away of any
>> problems.
>>
>>
>>
>> You could try again using 755 (as I believe some people on here have done
>> so already).
>>
>>
>>
>> 500 is an apache error – generated by your web server. If it doesn’t like
>> 777 then there’s nothing that can be done other than the above.
>>
>>
>>
>> If you’re using shared hosting you’ll I suspect not be able to adjust
>> php.ini so you shouldn’t worry about it (though you’ll find the size of the
>> files you can upload will be seriously limited).
>>
>>
>>
>> The installer “is” the step by step guide. We’ve never had a server
>> doesn’t like this error before, normally it’s just the database going
>> screwy.
>>
>>
>>
>> Pat
>>
>>
>>
>> *From:* xerte-bounces at lists.nottingham.ac.uk [mailto:
>> xerte-bounces at lists.nottingham.ac.uk] *On Behalf Of *Peter Pretorius
>> *Sent:* 19 August 2009 03:36
>> *To:* xerte at lists.nottingham.ac.uk
>> *Subject:* [Xerte] How to Install Xerte Online Toolkits
>>
>>
>>
>> Hi all,
>>
>> I'm a true novice to working with web servers and web hosting.  Although I
>> had no trouble installing the Xerte desktop app on my laptop, when I tried
>> my hand at installing Xerte Online Toolkits on my web server, I ran into
>> trouble.  My hosting service is Siteground (www.siteground.com).
>>
>> I was able to download toolkits, and upload it to the server into its own
>> folder, without a problem.  I was then able to successfully use my browser
>> to view the "setup" page.  On that page, Xerte directs you to set
>> permissions for roughly five folders/files to 777.  I should note that the
>> default setting for all of these folders was 755.  I was able to
>> successfully change the permissions to 777.  However, upon trying to
>> "continue" the install, I received an error message that reads:  "500 -
>> internal server error."  The error page lists several possible reasons for
>> this error, with one of them being:  "Incorrect file/directory permissions:
>> Above 755."
>>
>> By the way, that initial Xerte Toolkits setup page also directs you to
>> adjust several php files.  Some of those files I was completely unable to
>> find.
>>
>> I looked for guidance in the list archives, and through a general web
>> Google search, but perhaps I'm not searching in the correct manner or in the
>> correct location.
>>
>> Is there a step-by-step setup guide for Xerte Online Toolkits?
>>
>> Any assistance would be greatly appreciated.
>>
>> Thanks,
>> Pete Pretorius
>> Curriculum Designer
>> Salem, MA  USA
>>
>> _______________________________________________
>> Xerte mailing list
>> Xerte at lists.nottingham.ac.uk
>> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>>
>>
>
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