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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-GB link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:windowtext'>Ok turns out this was caused by a cpanel update causing session.save path errors. Sorted by switching to a later version of php.<o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='color:windowtext'><o:p> </o:p></span></a></p><span style='mso-bookmark:_MailEndCompose'></span><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Ron Mitchell<br><b>Sent:</b> 05 April 2017 19:18<br><b>To:</b> 'For Xerte technical developers' <xerte-dev@lists.nottingham.ac.uk><br><b>Subject:</b> [Xerte-dev] Re: Installation not working<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:windowtext'>Sorry Tom can you explain further?<o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'>Where exactly?<o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'>Ron<o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Tom Reijnders<br><b>Sent:</b> 05 April 2017 19:06<br><b>To:</b> For Xerte technical developers <<a href="mailto:xerte-dev@lists.nottingham.ac.uk">xerte-dev@lists.nottingham.ac.uk</a>><br><b>Subject:</b> [Xerte-dev] Re: Installation not working<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>What you want to know, is what is in the variable that's being parsed.<br>You can see that in the console.<span style='font-size:12.0pt;mso-fareast-language:EN-GB'><o:p></o:p></span></p><div><p class=MsoNormal>Op 5-4-2017 om 19:44 schreef Ron Mitchell:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='color:windowtext'>Sorry for any confusion my Nottingham workspace seems fine now. </span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>But it’s weird that a day after you reported this I’m getting the same thing on a completely different installation.</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>Hoping Tom has some suggestions?</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>Ron</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> 05 April 2017 18:23<br><b>To:</b> 'For Xerte technical developers' <a href="mailto:xerte-dev@lists.nottingham.ac.uk"><xerte-dev@lists.nottingham.ac.uk></a><br><b>Subject:</b> [Xerte-dev] Re: Installation not working</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><div id=divtagdefaultwrapper><p><span style='font-family:"Calibri",sans-serif'>I meant what happens when you try the Nottingham install Ron?</span><o:p></o:p></p></div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt'><hr size=2 width="98%" align=center></span></div><div id=divRplyFwdMsg><p class=MsoNormal><b><span style='mso-fareast-language:EN-GB'>From:</span></b><span style='mso-fareast-language:EN-GB'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> <<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a>> on behalf of Julian Tenney <<a href="mailto:Julian.Tenney@nottingham.ac.uk">Julian.Tenney@nottingham.ac.uk</a>><br><b>Sent:</b> 05 April 2017 18:15:50<br><b>To:</b> 'For Xerte technical developers'<br><b>Subject:</b> [Xerte-dev] Re: Installation not working</span><span style='font-size:12.0pt'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt'> </span><o:p></o:p></p></div></div><div><div id=divtagdefaultwrapper><p><span style='font-family:"Calibri",sans-serif'>they were making some changes and some interruption was expected.</span><o:p></o:p></p><p><span style='font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><p><span style='font-family:"Calibri",sans-serif'>I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro.</span><o:p></o:p></p><p><span style='font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><p><span style='font-family:"Calibri",sans-serif'>What happens now?</span><o:p></o:p></p></div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt'><hr size=2 width="98%" align=center></span></div><div id=divRplyFwdMsg><p class=MsoNormal><b><span style='mso-fareast-language:EN-GB'>From:</span></b><span style='mso-fareast-language:EN-GB'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> <<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a>> on behalf of Ron Mitchell <<a href="mailto:ronm@mitchellmedia.co.uk">ronm@mitchellmedia.co.uk</a>><br><b>Sent:</b> 05 April 2017 17:51:10<br><b>To:</b> 'For Xerte technical developers'<br><b>Subject:</b> [Xerte-dev] Re: Installation not working</span><span style='font-size:12.0pt'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt'> </span><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='color:windowtext'>Hi Tom</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>This is weird – I’ve been at a meeting all day but got an email from someone scared that they’d lost all their work with the same empty workspace as Julian reported.</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>I’m just checking now and get the same problem with my own account on this installation.</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>Chrome shows the following error:</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>Uncaught SyntaxError: Unexpected token P in JSON at position 0</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> at JSON.parse (<anonymous>)</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648)</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly?</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>Cheers</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'>Ron</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='color:windowtext;mso-fareast-language:EN-GB'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Tom Reijnders<br><b>Sent:</b> 04 April 2017 12:50<br><b>To:</b> For Xerte technical developers <<a href="mailto:xerte-dev@lists.nottingham.ac.uk">xerte-dev@lists.nottingham.ac.uk</a>><br><b>Subject:</b> [Xerte-dev] Re: Installation not working</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>It is an invalid response by <br><br>website_code/php/templates/get_templates_sorted.php<br><br>And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace).<br><br>Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint.<br><br>Tom<o:p></o:p></p><div><p class=MsoNormal>Op 4-4-2017 om 13:34 schreef Julian Tenney:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue?<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><img border=0 width=1221 height=904 style='width:12.7187in;height:9.4166in' id="Picture_x0020_1" src="cid:image001.png@01D2AE4A.88CCECF0"></span><o:p></o:p></p><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt'><br><br></span><o:p></o:p></p><pre>_______________________________________________<o:p></o:p></pre><pre>Xerte-dev mailing list<o:p></o:p></pre><pre><a href="mailto:Xerte-dev@lists.nottingham.ac.uk">Xerte-dev@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev">http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev</a><o:p></o:p></pre></blockquote><p class=MsoNormal><span style='font-size:12.0pt'> </span><o:p></o:p></p><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre></div></div><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-GB'><br><br><o:p></o:p></span></p><pre>_______________________________________________<o:p></o:p></pre><pre>Xerte-dev mailing list<o:p></o:p></pre><pre><a href="mailto:Xerte-dev@lists.nottingham.ac.uk">Xerte-dev@lists.nottingham.ac.uk</a><o:p></o:p></pre><pre><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev">http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev</a><o:p></o:p></pre></blockquote><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-GB'><o:p> </o:p></span></p><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre></div></body></html>