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<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif;" dir="ltr">
<p>they were making some changes and some interruption was expected.</p>
<p><br>
</p>
<p>I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro.</p>
<p><br>
</p>
<p>What happens now?<br>
</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> xerte-dev-bounces@lists.nottingham.ac.uk <xerte-dev-bounces@lists.nottingham.ac.uk> on behalf of Ron Mitchell <ronm@mitchellmedia.co.uk><br>
<b>Sent:</b> 05 April 2017 17:51:10<br>
<b>To:</b> 'For Xerte technical developers'<br>
<b>Subject:</b> [Xerte-dev] Re: Installation not working</font>
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<p class="MsoNormal"><span style="color:windowtext">Hi Tom<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">This is weird – I’ve been at a meeting all day but got an email from someone scared that they’d lost all their work with the same empty workspace as Julian reported.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">I’m just checking now and get the same problem with my own account on this installation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">Chrome shows the following error:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">Uncaught SyntaxError: Unexpected token P in JSON at position 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"> at JSON.parse (<anonymous>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"> at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">Ron<o:p></o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:windowtext"><o:p> </o:p></span></a></p>
<span style="mso-bookmark:_MailEndCompose"></span>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:windowtext;mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="color:windowtext;mso-fareast-language:EN-GB"> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk]
<b>On Behalf Of </b>Tom Reijnders<br>
<b>Sent:</b> 04 April 2017 12:50<br>
<b>To:</b> For Xerte technical developers <xerte-dev@lists.nottingham.ac.uk><br>
<b>Subject:</b> [Xerte-dev] Re: Installation not working<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">It is an invalid response by <br>
<br>
website_code/php/templates/get_templates_sorted.php<br>
<br>
And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace).<br>
<br>
Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint.<br>
<br>
Tom<br>
<br>
<span style="font-size:12.0pt;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal">Op 4-4-2017 om 13:34 schreef Julian Tenney:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><img width="1221" height="904" style="width:12.7187in;height:9.4166in" id="Picture_x0020_1" src="cid:image001.png@01D2AE35.35AF3420"></span><o:p></o:p></p>
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