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<body class='hmmessage'><div dir='ltr'>lol.<div><br></div><div>Or does your accessorizing include and ankle monitor?<div><br></div><div><div><hr id="stopSpelling">From: Julian.Tenney@nottingham.ac.uk<br>To: xerte-dev@lists.nottingham.ac.uk<br>Date: Mon, 12 May 2014 15:55:51 +0100<br>Subject: [Xerte-dev] Re: FW: Further Xerte Data Loss<br><br><style><!--
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--></style><div class="ecxWordSection1"><p class="ecxMsoNormal"><span style="color:#1F497D;">Are you on some sort of watch list, where all your mail has to get approved by someone somewhere…?</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">;-)</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;"><p class="ecxMsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";"> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Ron Mitchell<br><b>Sent:</b> 12 May 2014 15:57<br><b>To:</b> 'For Xerte technical developers'<br><b>Subject:</b> [Xerte-dev] Re: FW: Further Xerte Data Loss</span></p></div></div><p class="ecxMsoNormal"> </p><p class="ecxMsoNormal"><span style="color:#1F497D;">Note: there has obviously been lots of subsequent discussion but my replies below were sent at 12:33 and seemed to reach the list at 15:45! :-(</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;"><p class="ecxMsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";"> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Ron Mitchell<br><b>Sent:</b> 12 May 2014 12:48<br><b>To:</b> 'For Xerte technical developers'<br><b>Subject:</b> [Xerte-dev] Re: FW: Further Xerte Data Loss</span></p></div></div><p class="ecxMsoNormal"> </p><p class="ecxMsoNormal"><span style="color:#1F497D;">Very frustrating replying and seeing loads of other replies sent after mine hitting the list before my reply even reaches! :-(</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">But anyway just re-reading the message from you user and I wonder…</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">1. Any likelihood of connection problems being the cause?</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">2. Wondering if rather than connectors or tab nav whether the problem only occurs with page types that have nested pages?</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;"><p class="ecxMsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";"> Ron Mitchell [<a href="mailto:ronm@mitchellmedia.co.uk">mailto:ronm@mitchellmedia.co.uk</a>] <br><b>Sent:</b> 12 May 2014 12:33<br><b>To:</b> 'For Xerte technical developers'<br><b>Subject:</b> RE: [Xerte-dev] FW: Further Xerte Data Loss</span></p></div></div><p class="ecxMsoNormal"> </p><p class="ecxMsoNormal"><span style="color:#1F497D;">I think the fact that it's a connector page in this case might be a red herring. I previously thought it was to do with the tabnav page types but that may be a red herring too.</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">Yes I've had reports of this quite a few times now (different installations) but haven't been able to nail it down or reliably replicate it except that in Alistairs case it was dodgy connection and so possibly packet loss.</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">The advice I've been giving is pasted below but I agree it's worrying whenever this happens even though I haven't ever been able to make it happen myself.</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">Sorry not much help I guess :-(</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">Guidance example given to one of the HEA projects:</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;">I think you need to provide some guidance to the students to be very careful when authoring if any connection problems are noticed. Also be careful when copying and pasting text into xerte pages or writing code/html. Lost or corrupted pages with xerte are very rare but the occurrences we do know about either happen due to poor connectivity or to code/tags breaking the xml. The key message is do not click publish if any problems are noticed because preview saves the latest changes to preview.xml but these changes are not written to data.xml until publish is selected. So if a problem is noticed not clicking publish can sometimes mean that we can recover from data.xml even if preview.xml has been broken.</span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;"><p class="ecxMsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";"> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> 12 May 2014 12:08<br><b>To:</b> For Xerte technical developers (<a href="mailto:xerte-dev@lists.nottingham.ac.uk">xerte-dev@lists.nottingham.ac.uk</a>)<br><b>Subject:</b> [Xerte-dev] FW: Further Xerte Data Loss</span></p></div></div><p class="ecxMsoNormal"> </p><p class="ecxMsoPlainText">I guys, I need to get to the bottom of this issue: I have a fairly advanced user who has been periodically losing data: the email below explains the problem. A couple of weeks ago it happened and we lost 40 slides, now it has happened again. In the file I looked at, the broken file ended with the characters</p><p class="ecxMsoPlainText"> </p><p class="ecxMsoPlainText"><span style="font-family:"Courier New";"><cMen</span></p><p class="ecxMsoPlainText"><span style="font-family:"Courier New";"> </span></p><p class="ecxMsoPlainText">i.e. an incomplete tag, which I believe should be <cMenuConnector params=”etc”></p><p class="ecxMsoPlainText"> </p><p class="ecxMsoPlainText">Does this ring any bells with anyone? Anyone experienced it before elsewhere? I don’t think the menu connectors are used much, which is why we haven’t come across it before?</p><p class="ecxMsoPlainText"> </p><p class="ecxMsoPlainText">I have a feeling it is something to do with escaping characters as data is being saved, or as it is being read back to the editor. Anyone have any other bright ideas how we can troubleshoot it? See below…</p><p class="ecxMsoPlainText"> </p><p class="ecxMsoPlainText">Thanks a lot,</p><p class="ecxMsoPlainText"> </p><p class="ecxMsoPlainText">Julian </p><div style="border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm;"><p class="ecxMsoPlainText"> </p></div><p class="ecxMsoPlainText"><span style="color:#7F7F7F;"> </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;">I've experienced further data loss again this morning, this time on a completely different Xerte project (<a href="http://www.nottingham.ac.uk/toolkits/play_10189" target="_blank"><span style="color:#7F7F7F;text-decoration:none;">http://www.nottingham.ac.uk/toolkits/play_10189</span></a>). </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;"> </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;">I initially produced this resource using the Flash Xerte engine, but the academic I'm working with was keen for me to transfer the data over into HTML5. I made a direct duplicate copy of the Flash project, ticked the HTML5 engine and then set about reproducing the slides - no problem.</span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;"> </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;">Everything was absolutely fine (after working on the project for most of Friday) until around 10:30am this morning, when I lost around 10-15 slides (including my review quiz with 20 MCQs). I'm now beginning to strongly suspect that the Xerte Menu Connector templates might be having something to do with this persistent problem? </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;"> </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;">I have been using multiple connector menus in both my Grasslands and Meat Science packages. In both I have a dominant 'Main Menu' at the start, which then 'connects' via tabs to several sub-menus (of the same Connector template type) dotted throughout the resource. In each of the sub-menus I link back to the Main Menu.</span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;"> </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;">My last actions before the slides were lost today, happened after I included a further sub-menu connector (at around slide 70) and then linked this to this from the 'Main Menu' (slide 2) via the drop-down selector menu. I then published the changes. </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;"> </span></p><p class="ecxMsoPlainText"><span style="color:#7F7F7F;">With that being said, I've attempted to recreate the problem using a dummy file, but I have so far failed to do it.</span></p><p class="ecxMsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";"> </span></p>This message and any attachment are intended solely for the addressee and may contain confidential information. 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