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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>The problem also is that it's not 100% clear if this happens only after the change that caused the break. So even if we got hold of a restored backup it probably wouldn't help.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>At some point but probably not until middle of next week I'm going to see if I can automate my own local back up of the user-files folders on one or two of the Techdis installations. At the moment the backups are off-server and I don't have access. If I can automate local backups at least I can quickly get to the working xml as soon as someone reports this.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ron<o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='color:#1F497D'><o:p> </o:p></span></a></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> 05 February 2014 16:16<br><b>To:</b> For Xerte technical developers<br><b>Subject:</b> [Xerte-dev] Re: Lost Data<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>No idea. In the case here the html was all escaped in CDATA, being part of the main page text – I wrote it to do some custom stuff, which involved adding a custom button to each page to display a transcript for narration and a couple of other things. Once I’d sorted it out, I made a prototype and gave it to the author to duplicate, with a set of pages set up to duplicate so she could crack on with the content quickly. I didn’t experience any problems myself.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I suspect in both cases, the user has limited html skills. They could easily have left a tag unclosed, or an attribute without a quote, the sort of thing that I’m (a bit) less likely to do.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Smith, John<br><b>Sent:</b> 05 February 2014 16:10<br><b>To:</b> For Xerte technical developers<br><b>Subject:</b> [Xerte-dev] Re: Lost Data<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Hi,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>I suspect that the custom HTML is your best link to reproducing this… something in there has probably caused the nodes not to load properly into the Flash editor and then when it was written back out those nodes were then overwritten. This is the problem with mixing XML and HTML, unless its properly wrapped in CDATA blocks. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Do you have any clue as to what was in the HTML?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>John Smith<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Learning Technologist<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>School of Health & Life Sciences<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Glasgow Caledonian University<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Wednesday, February 05, 2014 3:59 PM<br><b>To:</b> For Xerte technical developers (<a href="mailto:xerte-dev@lists.nottingham.ac.uk">xerte-dev@lists.nottingham.ac.uk</a>)<br><b>Subject:</b> [Xerte-dev] Lost Data<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Just wondering if anyone else has experienced the same data loss we had here last week, and that was reported on the Xerte list yesterday. In both cases, the user reported ‘lost pages’. Looking at the xml it was intact, with a closing </learningObject> tag: that’s the first time I’ve ever seen data loss with a valid xml file left over (I would expect it to truncate at the point the file broke, and safety code should stop that then saving, right?)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Maybe it’s just coincidence, but I’m a bit worried there might be a problem we don’t know about causing data to get lost. In the case reported here, I don’t suspect (highly) user error (it’s always a possibility). In the case on the Xerte list I’m less certain. I’ve asked for more info, but none has been forthcoming.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Obviously we need to try and reproduce it if possible, or put in place some sort of safety mechanism. I did notice that both had some custom HTML going on in the code. Any ideas or insight?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Julian<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></p><p>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. 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If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></p><p>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div></body></html>