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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The nodes aren’t in the file.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Pat L (pgogy)<br><b>Sent:</b> 29 January 2014 14:18<br><b>To:</b> For Xerte technical developers<br><b>Subject:</b> [Xerte-dev] Re: Data Loss: Any idea?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>The save code compares string lengths as well, so it might be possible the file saves fine, but then confuses itself on opening and omits nodes?<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Wed, Jan 29, 2014 at 2:06 PM, Julian Tenney <<a href="mailto:Julian.Tenney@nottingham.ac.uk" target="_blank">Julian.Tenney@nottingham.ac.uk</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Both files are the same, both look legit. I can’t see how it’s possible to lose data and have both closing <learningObject> tags intact either. This has made me suspect the liveware… I always wonder about the liveware, but in this case I don’t think it’s the culprit. I have been surprised before though ;-)</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>We’ve not done anything on the server since this project started. I will check systems haven’t done anything.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Cheers,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk" target="_blank">xerte-dev-bounces@lists.nottingham.ac.uk</a> [mailto:<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk" target="_blank">xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Ron Mitchell<br><b>Sent:</b> 29 January 2014 13:44<br><b>To:</b> 'For Xerte technical developers'<br><b>Subject:</b> [Xerte-dev] Re: Data Loss: Any idea?</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Were you able to compare preview.xml and data.xml?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Is it defintely the same LO or could it me an older copy?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Anythng in the recycle bin of the same name?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>As you say everytime I've seen this it's also been because the xml has been broken - never that whole pages have dissapeared without the xml being broken. Sometimes it's been possible to recover the lo by removing the broken preview.xml and replacing with a copy of data.xml or manually closing the broken section. I can't see how it's possible to lose pages without the xml being broken but sounds like it is?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>A while back Alistair was having regular problems with broken xml and in the end it seemed to be due to broadband connection problems.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Any automated server backups? Indeed could someone have overwritten the later version during a restore?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>HTH</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Ron</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a name="143de527a973f8d5__MailEndCompose"></a><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk" target="_blank">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk" target="_blank">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> 29 January 2014 13:17<br><b>To:</b> For Xerte technical developers (<a href="mailto:xerte-dev@lists.nottingham.ac.uk" target="_blank">xerte-dev@lists.nottingham.ac.uk</a>)<br><b>Subject:</b> [Xerte-dev] Data Loss: Any idea?</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have a user who reports having 29 pages in an LO when she last closed it, now there are only 17.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The file is a complete xml file with opening / closing <learningObject> tags intact, and doesn’t appear to be a fragment, or to be cut off in the middle. The XML passes the W3C validator.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any idea what could have happened to cause the pages to get lost? This is a more advanced user, and the LO has some custom mark up in I (which I did) but I didn’t experience any issues building the templates. Every other data loss situation I have come across has been with a file that just ends somewhere in the middle. I’ve never seen a fully intact xml file and have the user report lost data before.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’m at a bit of a loss really.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. 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Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></p><p>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Xerte-dev mailing list<br><a href="mailto:Xerte-dev@lists.nottingham.ac.uk">Xerte-dev@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev" target="_blank">http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>