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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>They’ve been long time users, so assume it all worked before.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Smith, John<br><b>Sent:</b> 18 June 2013 15:31<br><b>To:</b> For Xerte technical developers<br><b>Subject:</b> [Xerte-dev] Re: xerte using Citrix<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Nah I don’t think so… Citrix desktops run virtualized remotely on a server… not sure why it wouldn’t give the browse dialog though…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>With the Mac-Safari issue the browse dialog opens etc it was just the session check that wasn’t allowing safari to proceed to write the file to the disk…<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Also, they say “since upgrading to XOT 2.0” does this mean that the browse dialog worked in the previous version v1.7-9 or was this never tried with Citrix?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I would possibly suggest they confirm that the browse dialog appears on other websites where you can upload files…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>John Smith<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Learning Technologist<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>School of Health & Life Sciences<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Glasgow Caledonian University<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">xerte-dev-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk">mailto:xerte-dev-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Tuesday, June 18, 2013 3:12 PM<br><b>To:</b> For Xerte technical developers (<a href="mailto:xerte-dev@lists.nottingham.ac.uk">xerte-dev@lists.nottingham.ac.uk</a>)<br><b>Subject:</b> [Xerte-dev] FW: xerte using Citrix<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Any idea? Citrix? Or the browser? Maybe related to the Mac thing you fixed John?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> A list to facilitate and support teachers using Xerte Online Toolkits [<a href="mailto:XERTEFORTEACHERS@JISCMAIL.AC.UK">mailto:XERTEFORTEACHERS@JISCMAIL.AC.UK</a>] <b>On Behalf Of </b>Bardell Jason<br><b>Sent:</b> 18 June 2013 10:31<br><b>To:</b> <a href="mailto:XERTEFORTEACHERS@JISCMAIL.AC.UK">XERTEFORTEACHERS@JISCMAIL.AC.UK</a><br><b>Subject:</b> xerte using Citrix<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Hello<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>We are using Citrix servers and having a few issues with XOT 2.0;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:"Calibri","sans-serif"'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span dir=LTR></span><span style='font-family:"Calibri","sans-serif"'>When we go to ‘import media’ on any page type the browser pop up box doesn’t appear & we are unable to upload any pictures or files. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:"Calibri","sans-serif"'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span dir=LTR></span><span style='font-family:"Calibri","sans-serif"'>In addition to this since upgrading to XOT 2.0 when we go to publish changes made to the content, the pop up box ‘upload successful’ does not appear and changes are not saved.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:"Calibri","sans-serif"'><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span dir=LTR></span><span style='font-family:"Calibri","sans-serif"'>When we can add pictures in hot spot pages they don’t appear very big regardless if they were 800x600 or 2000x2000 is this intentional as we would like to upload a number of detailed images for learners to interact with. <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>I have spoken to our IS department who seem stumped on this. We have changed IE9 (our only allowed browser) settings to allow pop ups, changed internet options – browsing history to ‘every time I visit this page’ but still the above doesn’t work going through our thin clients that use our citrix server. What is more confusing, is that If I connect one of our laptops to our citrix, the above (1&2) works. Alas we don’t have enough laptops for our content editors. Has anyone else using citrix had these problems & know how to overcome them?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Thank you<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Jason Bardell<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Kent Fire & Rescue Service<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></p><p>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US><br></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Glasgow Caledonian University is a registered Scottish charity, number SC021474<br><br>Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.<br><a href="http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,6219,en.html">http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,6219,en.html</a><br><br>Winner: Times Higher Education’s Outstanding Support for Early Career Researchers of the Year 2010, GCU as a lead with Universities Scotland partners.<br><a href="http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,15691,en.html">http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,15691,en.html</a></span><span lang=EN-US><o:p></o:p></span></p></div></body></html>