<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
p.emailquote, li.emailquote, div.emailquote
        {mso-style-name:emailquote;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:1.0pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
span.EmailStyle18
        {mso-style-type:personal;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
span.EmailStyle20
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
/* List Definitions */
@list l0
        {mso-list-id:448666290;
        mso-list-template-ids:-2057293488;}
@list l0:level1
        {mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level2
        {mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level3
        {mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level4
        {mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level5
        {mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level6
        {mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level7
        {mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level8
        {mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level9
        {mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Could this setting be set to No Access?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img width="225" height="300" id="Picture_x0020_1" src="cid:image001.png@01CE6C3B.CB0D7490"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John Smith<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Learning Technologist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">School of Health & Life Sciences<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Glasgow Caledonian University<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> xerte-dev-bounces@lists.nottingham.ac.uk [mailto:xerte-dev-bounces@lists.nottingham.ac.uk]
<b>On Behalf Of </b>Julian Tenney<br>
<b>Sent:</b> Tuesday, June 18, 2013 3:12 PM<br>
<b>To:</b> For Xerte technical developers (xerte-dev@lists.nottingham.ac.uk)<br>
<b>Subject:</b> [Xerte-dev] FW: xerte using Citrix<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Any idea? Citrix? Or the browser? Maybe related to the Mac thing you fixed John?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> A list to facilitate and support teachers using Xerte Online Toolkits [<a href="mailto:XERTEFORTEACHERS@JISCMAIL.AC.UK">mailto:XERTEFORTEACHERS@JISCMAIL.AC.UK</a>]
<b>On Behalf Of </b>Bardell Jason<br>
<b>Sent:</b> 18 June 2013 10:31<br>
<b>To:</b> <a href="mailto:XERTEFORTEACHERS@JISCMAIL.AC.UK">XERTEFORTEACHERS@JISCMAIL.AC.UK</a><br>
<b>Subject:</b> xerte using Citrix<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">Hello<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">We are using Citrix servers and having a few issues with XOT 2.0;<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">     
</span></span></span><![endif]><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">When we go to ‘import media’ on any page type the browser pop up box doesn’t appear & we are unable to upload any pictures or files.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">     
</span></span></span><![endif]><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">In addition to this since upgrading to XOT 2.0 when we go to publish changes made to the content, the pop up box ‘upload successful’ does not appear and changes are
 not saved.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">     
</span></span></span><![endif]><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">When we can add pictures in hot spot pages they don’t appear very big regardless if they were 800x600 or 2000x2000 is this intentional as we would like to upload a
 number of detailed images for learners to interact with. <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">I have spoken to our IS department who seem stumped on this. We have changed IE9 (our only allowed browser) settings to allow pop ups, changed internet options – browsing history
 to ‘every time I visit this page’ but still the above doesn’t work going through our thin clients that use our citrix server. What is more confusing, is that If I connect one of our laptops to our citrix, the above (1&2) works. Alas we don’t have enough laptops
 for our content editors. Has anyone else using citrix had these problems & know how to overcome them?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">Thank you<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">Jason Bardell<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri","sans-serif"">Kent Fire & Rescue Service<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p><span lang="EN-GB">This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy
 or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></span></p>
<p><span lang="EN-GB">This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University
 of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
</div>
<br>
<font face="Arial" color="Gray" size="2">Glasgow Caledonian University is a registered Scottish charity, number SC021474<br>
<br>
Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.<br>
http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,6219,en.html<br>
<br>
Winner: Times Higher Education’s Outstanding Support for Early Career Researchers of the Year 2010, GCU as a lead with Universities Scotland partners.<br>
http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,15691,en.html<br>
</font>
</body>
</html>