[Xerte-dev] Re: Installation not working

Wed Apr 5 20:23:49 BST 2017

Ok turns out this was caused by a cpanel update causing session.save path
errors. Sorted by switching to a later version of php.

From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 05 April 2017 19:18
To: 'For Xerte technical developers' <xerte-dev at lists.nottingham.ac.uk>
Subject: [Xerte-dev] Re: Installation not working

Sorry Tom can you explain further?

Where exactly?

Cheers

Ron

From: xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 05 April 2017 19:06
To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk
<mailto:xerte-dev at lists.nottingham.ac.uk> >
Subject: [Xerte-dev] Re: Installation not working

What you want to know, is what is in the variable that's being parsed.
You can see that in the console.

Op 5-4-2017 om 19:44 schreef Ron Mitchell:

Sorry for any confusion my Nottingham workspace seems fine now. 

But it's weird that a day after you reported this I'm getting the same thing
on a completely different installation.

Hoping Tom has some suggestions?

Ron

From: xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 05 April 2017 18:23
To: 'For Xerte technical developers'
<mailto:xerte-dev at lists.nottingham.ac.uk> <xerte-dev at lists.nottingham.ac.uk>
Subject: [Xerte-dev] Re: Installation not working

I meant what happens when you try the Nottingham install Ron?

  _____  

From: xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>
<xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> > on behalf of Julian
Tenney <Julian.Tenney at nottingham.ac.uk
<mailto:Julian.Tenney at nottingham.ac.uk> >
Sent: 05 April 2017 18:15:50
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Installation not working 

they were making some changes and some interruption was expected.

I just logged in and tried: I get a workspace but cannot edit any projects:
I get an empty editor in Edge and Chrome on my Surface Pro.

What happens now?

  _____  

From: xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>
<xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> > on behalf of Ron
Mitchell <ronm at mitchellmedia.co.uk <mailto:ronm at mitchellmedia.co.uk> >
Sent: 05 April 2017 17:51:10
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Installation not working 

Hi Tom

This is weird - I've been at a meeting all day but got an email from someone
scared that they'd lost all their work with the same empty workspace as
Julian reported.

I'm just checking now and get the same problem with my own account on this
installation.

Chrome shows the following error:

Uncaught SyntaxError: Unexpected token P in JSON at position 0

    at JSON.parse (<anonymous>)

    at XMLHttpRequest.refreshworkspace_stateChanged
(template_management.js:648)

But nothing has changed or been changed with this installation so what would
cause it to suddenly stop working correctly?

Cheers

Ron

From: xerte-dev-bounces at lists.nottingham.ac.uk
<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 04 April 2017 12:50
To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk
<mailto:xerte-dev at lists.nottingham.ac.uk> >
Subject: [Xerte-dev] Re: Installation not working

It is an invalid response by 

website_code/php/templates/get_templates_sorted.php

And yes, that could have to do with db problems, but also timeout (it takes
to long to get all the items in your workspace).

Check what the contents are of response (assigned on line 647 of
website_code/scripts/template_management.js) in the console of your browser.
That should give you a hint.

Tom

Op 4-4-2017 om 13:34 schreef Julian Tenney:

Was working fine earlier, now when I log in I get empty workspace: this
sounds like a db issue?

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