From Julian.Tenney at nottingham.ac.uk Tue Apr 4 12:34:13 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Tue, 4 Apr 2017 11:34:13 +0000 Subject: [Xerte-dev] Installation not working Message-ID: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? [cid:image001.png at 01D2AD3F.C1894770] -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: image001.png URL: From reijnders at tor.nl Tue Apr 4 12:49:39 2017 From: reijnders at tor.nl (Tom Reijnders) Date: Tue, 4 Apr 2017 13:49:39 +0200 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: Message-ID: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: > > Was working fine earlier, now when I log in I get empty workspace: > this sounds like a db issue? > > > This message and any attachment are intended solely for the addressee > and may contain confidential information. If you have received this > message in error, please send it back to me, and immediately delete it. > > Please do not use, copy or disclose the information contained in this > message or in any attachment. Any views or opinions expressed by the > author of this email do not necessarily reflect the views of the > University of Nottingham. > > This message has been checked for viruses but the contents of an > attachment may still contain software viruses which could damage your > computer system, you are advised to perform your own checks. Email > communications with the University of Nottingham may be monitored as > permitted by UK legislation. > > > _______________________________________________ > Xerte-dev mailing list > Xerte-dev at lists.nottingham.ac.uk > http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/png Size: 136614 bytes Desc: not available URL: From ronm at mitchellmedia.co.uk Tue Apr 4 12:54:25 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Tue, 4 Apr 2017 12:54:25 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: Message-ID: <005801d2ad3a$35817270$a0845750$@mitchellmedia.co.uk> Has someone been messing with the installation? ? Just tested with my account and get the same empty workspace looked like a js error but now looks like someone has resolved it!? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 04 April 2017 12:34 To: For Xerte technical developers (xerte-dev at lists.nottingham.ac.uk) Subject: [Xerte-dev] Installation not working Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From Julian.Tenney at nottingham.ac.uk Tue Apr 4 12:55:42 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Tue, 4 Apr 2017 11:55:42 +0000 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: <005801d2ad3a$35817270$a0845750$@mitchellmedia.co.uk> References: <005801d2ad3a$35817270$a0845750$@mitchellmedia.co.uk> Message-ID: Not today no: I was using it earlier and it was OK. Fay is on hols. From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell Sent: 04 April 2017 12:54 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Has someone been messing with the installation? ? Just tested with my account and get the same empty workspace looked like a js error but now looks like someone has resolved it!? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 04 April 2017 12:34 To: For Xerte technical developers (xerte-dev at lists.nottingham.ac.uk) > Subject: [Xerte-dev] Installation not working Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? [cid:image001.png at 01D2AD42.C3BC9AD0] This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: image001.png URL: From Julian.Tenney at nottingham.ac.uk Tue Apr 4 12:58:12 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Tue, 4 Apr 2017 11:58:12 +0000 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: <005801d2ad3a$35817270$a0845750$@mitchellmedia.co.uk> Message-ID: And you?re right: it?s working now. Hmm. From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 04 April 2017 12:56 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working Not today no: I was using it earlier and it was OK. Fay is on hols. From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell Sent: 04 April 2017 12:54 To: 'For Xerte technical developers' > Subject: [Xerte-dev] Re: Installation not working Has someone been messing with the installation? ? Just tested with my account and get the same empty workspace looked like a js error but now looks like someone has resolved it!? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 04 April 2017 12:34 To: For Xerte technical developers (xerte-dev at lists.nottingham.ac.uk) > Subject: [Xerte-dev] Installation not working Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? [cid:image001.png at 01D2AD43.1CCCBEC0] This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: image001.png URL: From ronm at mitchellmedia.co.uk Wed Apr 5 17:51:10 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Wed, 5 Apr 2017 17:51:10 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> Message-ID: <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> Hi Tom This is weird - I've been at a meeting all day but got an email from someone scared that they'd lost all their work with the same empty workspace as Julian reported. I'm just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From Julian.Tenney at nottingham.ac.uk Wed Apr 5 18:15:50 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Wed, 5 Apr 2017 17:15:50 +0000 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl>, <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> Message-ID: they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? ________________________________ From: xerte-dev-bounces at lists.nottingham.ac.uk on behalf of Ron Mitchell Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird ? I?ve been at a meeting all day but got an email from someone scared that they?d lost all their work with the same empty workspace as Julian reported. I?m just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? [cid:image001.png at 01D2AE35.35AF3420] This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: image001.png URL: From Julian.Tenney at nottingham.ac.uk Wed Apr 5 18:22:49 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Wed, 5 Apr 2017 17:22:49 +0000 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl>, <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk>, Message-ID: I meant what happens when you try the Nottingham install Ron? ________________________________ From: xerte-dev-bounces at lists.nottingham.ac.uk on behalf of Julian Tenney Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? ________________________________ From: xerte-dev-bounces at lists.nottingham.ac.uk on behalf of Ron Mitchell Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird ? I?ve been at a meeting all day but got an email from someone scared that they?d lost all their work with the same empty workspace as Julian reported. I?m just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? [cid:image001.png at 01D2AE35.35AF3420] This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: image001.png URL: From ronm at mitchellmedia.co.uk Wed Apr 5 18:44:57 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Wed, 5 Apr 2017 18:44:57 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl>, <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk>, Message-ID: <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk> Sorry for any confusion my Nottingham workspace seems fine now. But it's weird that a day after you reported this I'm getting the same thing on a completely different installation. Hoping Tom has some suggestions? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 18:23 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working I meant what happens when you try the Nottingham install Ron? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Julian Tenney > Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Ron Mitchell > Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird - I've been at a meeting all day but got an email from someone scared that they'd lost all their work with the same empty workspace as Julian reported. I'm just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From reijnders at tor.nl Wed Apr 5 19:06:03 2017 From: reijnders at tor.nl (Tom Reijnders) Date: Wed, 5 Apr 2017 20:06:03 +0200 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk> References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk> Message-ID: What you want to know, is what is in the variable that's being parsed. You can see that in the console. Op 5-4-2017 om 19:44 schreef Ron Mitchell: > > Sorry for any confusion my Nottingham workspace seems fine now. > > But it?s weird that a day after you reported this I?m getting the same > thing on a completely different installation. > > Hoping Tom has some suggestions? > > Ron > > *From:*xerte-dev-bounces at lists.nottingham.ac.uk > [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] *On Behalf Of > *Julian Tenney > *Sent:* 05 April 2017 18:23 > *To:* 'For Xerte technical developers' > *Subject:* [Xerte-dev] Re: Installation not working > > I meant what happens when you try the Nottingham install Ron? > > ------------------------------------------------------------------------ > > *From:*xerte-dev-bounces at lists.nottingham.ac.uk > > > on behalf of Julian > Tenney > > *Sent:* 05 April 2017 18:15:50 > *To:* 'For Xerte technical developers' > *Subject:* [Xerte-dev] Re: Installation not working > > they were making some changes and some interruption was expected. > > I just logged in and tried: I get a workspace but cannot edit any > projects: I get an empty editor in Edge and Chrome on my Surface Pro. > > What happens now? > > ------------------------------------------------------------------------ > > *From:*xerte-dev-bounces at lists.nottingham.ac.uk > > > on behalf of Ron > Mitchell > > *Sent:* 05 April 2017 17:51:10 > *To:* 'For Xerte technical developers' > *Subject:* [Xerte-dev] Re: Installation not working > > Hi Tom > > This is weird ? I?ve been at a meeting all day but got an email from > someone scared that they?d lost all their work with the same empty > workspace as Julian reported. > > I?m just checking now and get the same problem with my own account on > this installation. > > Chrome shows the following error: > > Uncaught SyntaxError: Unexpected token P in JSON at position 0 > > at JSON.parse () > > at XMLHttpRequest.refreshworkspace_stateChanged > (template_management.js:648) > > But nothing has changed or been changed with this installation so what > would cause it to suddenly stop working correctly? > > Cheers > > Ron > > *From:*xerte-dev-bounces at lists.nottingham.ac.uk > > [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] *On Behalf Of *Tom > Reijnders > *Sent:* 04 April 2017 12:50 > *To:* For Xerte technical developers > > *Subject:* [Xerte-dev] Re: Installation not working > > It is an invalid response by > > website_code/php/templates/get_templates_sorted.php > > And yes, that could have to do with db problems, but also timeout (it > takes to long to get all the items in your workspace). > > Check what the contents are of response (assigned on line 647 of > website_code/scripts/template_management.js) in the console of your > browser. That should give you a hint. > > Tom > > Op 4-4-2017 om 13:34 schreef Julian Tenney: > > Was working fine earlier, now when I log in I get empty workspace: > this sounds like a db issue? > > This message and any attachment are intended solely for the addressee > > and may contain confidential information. If you have received this > > message in error, please send it back to me, and immediately delete it. > > Please do not use, copy or disclose the information contained in this > > message or in any attachment. Any views or opinions expressed by the > > author of this email do not necessarily reflect the views of the > > University of Nottingham. > > This message has been checked for viruses but the contents of an > > attachment may still contain software viruses which could damage your > > computer system, you are advised to perform your own checks. Email > > communications with the University of Nottingham may be monitored as > > permitted by UK legislation. > > > > _______________________________________________ > > Xerte-dev mailing list > > Xerte-dev at lists.nottingham.ac.uk > > > http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev > > This message and any attachment are intended solely for the addressee > and may contain confidential information. If you have received this > message in error, please send it back to me, and immediately delete it. > Please do not use, copy or disclose the information contained in this > message or in any attachment. Any views or opinions expressed by the > author of this email do not necessarily reflect the views of the > University of Nottingham. > This message has been checked for viruses but the contents of an > attachment may still contain software viruses which could damage your > computer system, you are advised to perform your own checks. Email > communications with the University of Nottingham may be monitored as > permitted by UK legislation. > This message and any attachment are intended solely for the addressee > and may contain confidential information. If you have received this > message in error, please send it back to me, and immediately delete it. > Please do not use, copy or disclose the information contained in this > message or in any attachment. Any views or opinions expressed by the > author of this email do not necessarily reflect the views of the > University of Nottingham. > This message has been checked for viruses but the contents of an > attachment may still contain software viruses which could damage your > computer system, you are advised to perform your own checks. Email > communications with the University of Nottingham may be monitored as > permitted by UK legislation. > > This message and any attachment are intended solely for the addressee > and may contain confidential information. If you have received this > message in error, please send it back to me, and immediately delete it. > > Please do not use, copy or disclose the information contained in this > message or in any attachment. Any views or opinions expressed by the > author of this email do not necessarily reflect the views of the > University of Nottingham. > > This message has been checked for viruses but the contents of an > attachment may still contain software viruses which could damage your > computer system, you are advised to perform your own checks. Email > communications with the University of Nottingham may be monitored as > permitted by UK legislation. > > > _______________________________________________ > Xerte-dev mailing list > Xerte-dev at lists.nottingham.ac.uk > http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/png Size: 136614 bytes Desc: not available URL: From Julian.Tenney at nottingham.ac.uk Wed Apr 5 19:16:00 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Wed, 5 Apr 2017 18:16:00 +0000 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk>, Message-ID: I know what the issue is: the symbolic link they use to link to USER-DATA is missing, so the editor, and the runtime, cannot load the XML. Projects won't play at the moment, as well as the editor won't load xml. John was able to get a screenshot of the ftp and there is no USER-DATA. And typically, the IS guys have now gone home after making the change and not verifying it works. I promised to check in at 6.30 this evening after they told me there was further work to do around 4.45 this afternoon, when I was unavailable. Pheesh. ________________________________ From: xerte-dev-bounces at lists.nottingham.ac.uk on behalf of Tom Reijnders Sent: 05 April 2017 19:06:03 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working What you want to know, is what is in the variable that's being parsed. You can see that in the console. Op 5-4-2017 om 19:44 schreef Ron Mitchell: Sorry for any confusion my Nottingham workspace seems fine now. But it?s weird that a day after you reported this I?m getting the same thing on a completely different installation. Hoping Tom has some suggestions? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 18:23 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working I meant what happens when you try the Nottingham install Ron? ________________________________ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Julian Tenney > Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? ________________________________ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Ron Mitchell > Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird ? I?ve been at a meeting all day but got an email from someone scared that they?d lost all their work with the same empty workspace as Julian reported. I?m just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? [cid:part11.4E5CAA2D.76253E05 at tor.nl] This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: ATT00001.png Type: image/png Size: 136614 bytes Desc: ATT00001.png URL: From ronm at mitchellmedia.co.uk Wed Apr 5 19:18:16 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Wed, 5 Apr 2017 19:18:16 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk> Message-ID: <00b401d2ae39$001b6550$00522ff0$@mitchellmedia.co.uk> Sorry Tom can you explain further? Where exactly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 05 April 2017 19:06 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working What you want to know, is what is in the variable that's being parsed. You can see that in the console. Op 5-4-2017 om 19:44 schreef Ron Mitchell: Sorry for any confusion my Nottingham workspace seems fine now. But it's weird that a day after you reported this I'm getting the same thing on a completely different installation. Hoping Tom has some suggestions? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 18:23 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working I meant what happens when you try the Nottingham install Ron? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Julian Tenney > Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Ron Mitchell > Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird - I've been at a meeting all day but got an email from someone scared that they'd lost all their work with the same empty workspace as Julian reported. I'm just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From ronm at mitchellmedia.co.uk Wed Apr 5 19:19:36 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Wed, 5 Apr 2017 19:19:36 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk>, Message-ID: <00c301d2ae39$2f23f420$8d6bdc60$@mitchellmedia.co.uk> I think two different installation, 2 different causes but similar results. From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 19:16 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working I know what the issue is: the symbolic link they use to link to USER-DATA is missing, so the editor, and the runtime, cannot load the XML. Projects won't play at the moment, as well as the editor won't load xml. John was able to get a screenshot of the ftp and there is no USER-DATA. And typically, the IS guys have now gone home after making the change and not verifying it works. I promised to check in at 6.30 this evening after they told me there was further work to do around 4.45 this afternoon, when I was unavailable. Pheesh. _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Tom Reijnders > Sent: 05 April 2017 19:06:03 To: For Xerte technical developers Subject: [Xerte-dev] Re: Installation not working What you want to know, is what is in the variable that's being parsed. You can see that in the console. Op 5-4-2017 om 19:44 schreef Ron Mitchell: Sorry for any confusion my Nottingham workspace seems fine now. But it's weird that a day after you reported this I'm getting the same thing on a completely different installation. Hoping Tom has some suggestions? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 18:23 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working I meant what happens when you try the Nottingham install Ron? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Julian Tenney > Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Ron Mitchell > Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird - I've been at a meeting all day but got an email from someone scared that they'd lost all their work with the same empty workspace as Julian reported. I'm just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From ronm at mitchellmedia.co.uk Wed Apr 5 20:02:09 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Wed, 5 Apr 2017 20:02:09 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: <00b401d2ae39$001b6550$00522ff0$@mitchellmedia.co.uk> References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk> <00b401d2ae39$001b6550$00522ff0$@mitchellmedia.co.uk> Message-ID: <000b01d2ae3f$214924a0$63db6de0$@mitchellmedia.co.uk> Tom All I see in the console is as follows: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) refreshworkspace_stateChanged @ template_management.js:648 Where exactly would I see the "variable being parsed"? Chreers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell Sent: 05 April 2017 19:18 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Sorry Tom can you explain further? Where exactly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 05 April 2017 19:06 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working What you want to know, is what is in the variable that's being parsed. You can see that in the console. Op 5-4-2017 om 19:44 schreef Ron Mitchell: Sorry for any confusion my Nottingham workspace seems fine now. But it's weird that a day after you reported this I'm getting the same thing on a completely different installation. Hoping Tom has some suggestions? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 18:23 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working I meant what happens when you try the Nottingham install Ron? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Julian Tenney > Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Ron Mitchell > Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird - I've been at a meeting all day but got an email from someone scared that they'd lost all their work with the same empty workspace as Julian reported. I'm just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From ronm at mitchellmedia.co.uk Wed Apr 5 20:23:49 2017 From: ronm at mitchellmedia.co.uk (Ron Mitchell) Date: Wed, 5 Apr 2017 20:23:49 +0100 Subject: [Xerte-dev] Re: Installation not working In-Reply-To: <00b401d2ae39$001b6550$00522ff0$@mitchellmedia.co.uk> References: <4da5657b-0e61-9229-4037-51011a19d5e6@tor.nl> <005401d2ae2c$d4b79200$7e26b600$@mitchellmedia.co.uk> <008401d2ae34$58569f50$0903ddf0$@mitchellmedia.co.uk> <00b401d2ae39$001b6550$00522ff0$@mitchellmedia.co.uk> Message-ID: <001301d2ae42$2822ce90$78686bb0$@mitchellmedia.co.uk> Ok turns out this was caused by a cpanel update causing session.save path errors. Sorted by switching to a later version of php. From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell Sent: 05 April 2017 19:18 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Sorry Tom can you explain further? Where exactly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 05 April 2017 19:06 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working What you want to know, is what is in the variable that's being parsed. You can see that in the console. Op 5-4-2017 om 19:44 schreef Ron Mitchell: Sorry for any confusion my Nottingham workspace seems fine now. But it's weird that a day after you reported this I'm getting the same thing on a completely different installation. Hoping Tom has some suggestions? Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney Sent: 05 April 2017 18:23 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working I meant what happens when you try the Nottingham install Ron? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Julian Tenney > Sent: 05 April 2017 18:15:50 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working they were making some changes and some interruption was expected. I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro. What happens now? _____ From: xerte-dev-bounces at lists.nottingham.ac.uk > on behalf of Ron Mitchell > Sent: 05 April 2017 17:51:10 To: 'For Xerte technical developers' Subject: [Xerte-dev] Re: Installation not working Hi Tom This is weird - I've been at a meeting all day but got an email from someone scared that they'd lost all their work with the same empty workspace as Julian reported. I'm just checking now and get the same problem with my own account on this installation. Chrome shows the following error: Uncaught SyntaxError: Unexpected token P in JSON at position 0 at JSON.parse () at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648) But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly? Cheers Ron From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders Sent: 04 April 2017 12:50 To: For Xerte technical developers > Subject: [Xerte-dev] Re: Installation not working It is an invalid response by website_code/php/templates/get_templates_sorted.php And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace). Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint. Tom Op 4-4-2017 om 13:34 schreef Julian Tenney: Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue? This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. _______________________________________________ Xerte-dev mailing list Xerte-dev at lists.nottingham.ac.uk http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 136614 bytes Desc: not available URL: From Julian.Tenney at nottingham.ac.uk Wed Apr 19 09:43:07 2017 From: Julian.Tenney at nottingham.ac.uk (Julian Tenney) Date: Wed, 19 Apr 2017 08:43:07 +0000 Subject: [Xerte-dev] Information on Tracking Message-ID: Hiya, I know there has been a lot of work on tracking, does anyone have a guide or information on the page types that are trackable and what the various properties do? I've got a user asking about doing more than tracking a quiz, but I don't know enough about how it works to advise, Julian -------------- next part -------------- An HTML attachment was scrubbed... URL: