[Xerte-dev] Re: Blank Screen on loading?

Julian Tenney Julian.Tenney at nottingham.ac.uk
Thu Sep 4 09:08:43 BST 2014


cheers. I'm poorly today but thanks for letting me know. I'l sort it out when I feel better.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell [ronm at mitchellmedia.co.uk]
Sent: 03 September 2014 18:10
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Blank Screen on loading?

oops!
Julian - I just realised and checked via your bootstrap demo - if you've
replaced your site play and preview files with the copies from my zip you'll
need to put back your logo div. My copies had that removed.

The files from develop have that div included but also the correct link to
mathjax cdn

https://github.com/thexerteproject/xerteonlinetoolkits/blob/develop/modules/
site/play.php
https://github.com/thexerteproject/xerteonlinetoolkits/blob/develop/modules/
site/preview.php

Ron

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 03 September 2014 13:51
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

OK, have applied that and will report back...

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 03 September 2014 13:49
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Blank Screen on loading?

I think this is different to any no internet access issue. I think it's due
to the mathjax cdn change that I mentioned yesterday and Tom has fixed in
various branches. The zip I attached yesterday has the required changes for
xerte and site templates.

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 03 September 2014 13:30
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

Yes, on some installs, no internet access meant that the LO wouldn't load.
We added a try/catch block around the MathJax statements to stop JS
terminating there...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow
Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the
School Learning Technologists will pick up the job. This will ensure that
all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk
[xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
[Julian.Tenney at nottingham.ac.uk]
Sent: 03 September 2014 13:18
To: For Xerte technical developers (xerte-dev at lists.nottingham.ac.uk)
Subject: [Xerte-dev] Blank Screen on loading?

We have a user, IE9, whose LO is a blank screen on loading. Works fine in
every browser on my machine, but I have IE11. Debug panel shows this, so
there is a problem loading MathJax - but would this cause a blank screen?

[cid:image001.png at 01CFC779.9E02FD40]

Glasgow Caledonian University is a registered Scottish charity, number
SC021474

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not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system,
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University of Nottingham may be monitored as permitted by UK legislation.





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