[Xerte-dev] Re: FW: Names go missing from user profiles (Xerte 1.8)

[Tom Reijnders]

I think Pat's answer tells it all. He seems to remember that this 
installation is customized. We can't guess anything if we don't know for 
sure.

Tom

Julian Tenney schreef op 6-3-2014 9:04:
> Any ideas?
>
> -----Original Message-----
> From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Linda Pan
> Sent: 05 March 2014 18:23
> To: xerte at lists.nottingham.ac.uk
> Subject: [Xerte] Names go missing from user profiles (Xerte 1.8)
>
> Hi all,
> We have an issue here at Birkbeck with Xerte 1.8.
>
> When logged in as Admin, and checking the 'Users' list, there are a number of entries where the names have disappeared, leaving only the 'View' link. Under User, most accounts have the name and then a link "View", which displays the ID number, first name , surname  and username. But on our installation some accounts have the fields for First name and Surname empty and consequently it is difficult to find users or the templates that belong to users. We've tried re-adding the names several times, but they go missing again.
>
> Did anybody experience anything similar and know how to fix this?
> Any help or hints in the right direction would be very much appreciated.
>
> Kind regards
>
> Linda Pan
>
>
>
> Web Team, IT Services,
> Birkbeck, University of London,
> Egmont House, Tavistock Place,
> WC1H 9SF
> l.pan at bbk.ac.uk
>
>
>
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Tom Reijnders
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