[Xerte-dev] Re: uploading mp4 files

Ron Mitchell ronm at mitchellmedia.co.uk
Sat Sep 28 20:13:33 BST 2013


Hi John
Ok thanks for the update. I had a good search through the code too and couldn't find any case issues either.

I'll put the file you sent in place for now but if I can find time I'll test all this on yet a different server in case there is a specific requirement. Will let you know once I've tested that.

Cheers
Ron

Sent from my iPad

> On 28 Sep 2013, at 19:12, "Smith, John" <J.J.Smith at gcu.ac.uk> wrote:
> 
> Hi Ron,
> 
> I have been unable to resolve the issue. I've checked for case issues and can't see any and I've not determined what server requirement could possibly be causing the issue so I've decided to remove until after the release of v2.1
> 
> The file I sent you should be good for your other servers and I will commit that to Github so that it goes in the next release.
> 
> I think I will rework it to go in the media and quota tab so that if you have a file with an issue then you can reprocess it from there, rather than being an automatic thing on upload of the file. That way if there are any problems then the original file is untouched.
> 
> Thanks for catching that and sorry for the hassle...
> 
> Regards,
> 
> John Smith | Learning Technologist
> Room A251, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
> Cowcaddens Road | Glasgow | G4 0BA
> ________________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John [J.J.Smith at gcu.ac.uk]
> Sent: 27 September 2013 20:54
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Thanks Ron,
> 
> Your file uploaded perfectly on xampp. Suggests to me that it is a server requirement. Perhaps something in the moov_relocator requires a higher version of PHP, or something installed that I hadn't anticipated...
> 
> Could you please send me your phpinfo details so that I can compare them with xampp? I'll patch an upload.php file for you to try within the next 30-60 mins.
> 
> Regards,
> 
> John Smith | Learning Technologist
> Room A251, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
> Cowcaddens Road | Glasgow | G4 0BA
> ________________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell [ronm at mitchellmedia.co.uk]
> Sent: 27 September 2013 20:44
> To: 'For Xerte technical developers'
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hi John
> thanks for the files offlist. Yours both fail too so that suggests it's not
> down to a difference between mp4 files.:-(
> 
> I turned development on and error logging in management but the error logs
> direct on the server and via management are only really showing success
> messages. In a way I guess that's good but doesn't help resolve this does
> it. :-(
> 
> For my prep for training I can get round it by uploading via media & quota
> but obviously that's not the point and I'd be wary of upgrading any other
> installs until we fix this. In fact I look after the install for the uni
> where I'm delivering the training next week and after looking at what some
> of the students tested last week I think that server has the exact same
> problem and it also has the same revision that I had this morning before
> applying the update from git.
> 
> Not sure what to test/look at next?
> 
> Cheers
> Ron
> 
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
> Sent: 27 September 2013 20:18
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hi Ron,
> 
> Thanks for that. What it means is that there might be a problem with the
> moov_relocator code that hasn't been picked up before. I always wondered
> what would happen with a badly formed mp4 or possibly one with a newer
> structure (if there is such a thing) given that the moov_relocator project
> hasn't had any updates in a while.
> 
> If you will persevere with me for a bit then i'll create you a new file that
> avoids the moov_relocator until I can find a way to catch a problem and
> fallback to the original...
> 
> Can you try uploading the two mp4 files (I will send to you offlist) to see
> how they behave? They definitely work and then i'd be grateful for a copy of
> the one that doesn't work if that would be ok so that I can try to track
> down the problem before the release, or else remove it until afterwards.
> 
> Just thought of something. Do you have error logging turned on in
> management? If you turn it on and try uploading then you should get lots of
> error messages  that might lead us to a conclusion.
> 
> Regards,
> 
> John Smith | Learning Technologist
> Room A251, Govan Mbeki Building | School of Health & Life Sciences | Glasgow
> Caledonian University Cowcaddens Road | Glasgow | G4 0BA
> ________________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
> [ronm at mitchellmedia.co.uk]
> Sent: 27 September 2013 19:50
> To: 'For Xerte technical developers'
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hi John
> I just replied to your earlier message so overlapping replies but...
> 
> good point I just tried uploading an flv and that worked fine. What does
> that mean? mp4's uploaded to the same server have been fine previously.
> 
> I dropped an export from github over the top (with some files like
> auth_config etc removed.
> 
> Project folder definitely has a media folder.
> 
> Cheers
> Ron
> 
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
> Sent: 27 September 2013 19:26
> To: xerte-dev at lists.nottingham.ac.uk
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hmm.
> 
> Just installed from github in xampp and mp4 upload works for me...
> 
> Can you upload other file types ok? Is it just mp4s that are causing the
> error message.
> 
> Did you do a complete reinstall or just certain folders? Or drop the new one
> over the top?
> 
> Also, check that the folder created in USER-FILES for the project has a
> media folder - it was missing in the transfer to Github but should be fine
> now.
> 
> Regards
> 
> John Smith
> Learning Technologist
> School of Health and Life Sciences
> 
> Sent from Samsung Galaxy SII
> 
> 
> 
> "Smith, John" <J.J.Smith at gcu.ac.uk> wrote:
> 
> 
> Hi Ron
> 
> There should be any permissions to change since it does the manipulations in
> the upload folder.
> 
> Can you delete the temp file that is created, upload again and see if it
> reappears - to test whether the upload is getting through.
> 
> I will download and test right now for you.
> 
> Regards
> 
> John Smith
> Learning Technologist
> School of Health and Life Sciences
> 
> Sent from Samsung Galaxy SII
> 
> 
> 
> Ron Mitchell <ronm at mitchellmedia.co.uk> wrote:
> 
> 
> Hi John
> I've pulled and exported the latest develop and put that in place.
> Now via the editor I get failed to upload. Check permissions.
> Is there a permissions change that I need to make somewhere?
> Cheers
> Ron
> 
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
> Sent: 27 September 2013 15:28
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hi Ron,
> 
> Sorry for the delay getting back to you. this commit lists the file changes
> that have been made
> https://github.com/thexerteproject/xerteonlinetoolkits/commit/5150fa252f54f7
> 68848c4d95609c3957f9180ad5
> 
> You can get the files by clicking on the [View file @ 5150fa2] button at the
> side of each upload.php file (although both should be identical).
> 
> Basically you want the NEW upload.php file in both:
> 
> modules/site/engine/upload.php    and in
> modules/xerte/engine/upload.php
> 
> and then you need to move the contents of the MoovRelocator folder from
> 
> /modules/xerte /engine/tools/moovrelocator     to
> /library/MoovRelocator
> 
> You can then delete the folder at /modules/site/engine/tools/moovrelocator
> as both upload.php files should now reference the shared library.
> 
> I've tried this with lots of different mp4s and these changes seem to now be
> working fine and consistently so I will be very interested to hear how you
> get on as it's not really made it into the mainstream yet.
> 
> You might also want to change your wizard file as Tom has implemented some
> changes that I made which actually use file_exists to query whether an
> uploaded file is present on the server since ActionScript 2.0 always reports
> successful since it cannot receive messages back from the upload script..
> 
> Regards,
> 
> John Smith
> Learning Technologist
> School of Health & Life Sciences
> Glasgow Caledonian University
> 
> From:
> xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nott
> ingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of
> Ron Mitchell
> Sent: Friday, September 27, 2013 1:40 PM
> To: 'For Xerte technical developers'
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hi John
> it's 2.0 (svn r1087)
> Yes it would be useful to know the specific changes if poss?
> Cheers
> Ron
> 
> From:
> xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nott
> ingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of
> Smith, John
> Sent: 27 September 2013 13:34
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: uploading mp4 files
> 
> Hi Ron,
> 
> Is this using code from the current Github repos or an older version? I did
> some work on this more recently on Github - I can advise you on the change
> involved.
> 
> Regards,
> 
> John Smith
> Learning Technologist
> School of Health & Life Sciences
> Glasgow Caledonian University
> 
> From:
> xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nott
> ingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of
> Ron Mitchell
> Sent: Friday, September 27, 2013 1:01 PM
> To: 'For Xerte technical developers'
> Subject: [Xerte-dev] uploading mp4 files
> 
> Hi all
> firstly apologies for not contributing much lately - simply been busy with
> other things.
> 
> However I'm delevering some xerte training to a group of 40 students next
> Tuesday and have just been completing some prep for that. I've upgraded my
> install recently and notice that if I add a video page and upload an mp4 via
> the editor for that page it suggests that it has worked but when I look in
> media and quota I see a file named process_moov.temp
> 
> If I upload the mp4 direct via media and quota the mp4 appears and all works
> fine.
> 
> But I guess this is all part of particularly John's work on streaming etc so
> any quick pointers? I dodn't have time to trawl through the archives and a
> quick search didn't reveal anything.
> 
> Cheers
> Ron
> 
> 
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