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<p>Hi again,</p>
<p>This seems to be working again now. Thanks for your patience.</p>
<p>Cheers</p>
<p>Phil P</p>
<div class="moz-cite-prefix">On 04/11/2025 13:50, Phil Parry wrote:<br>
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<blockquote type="cite" cite="mid:4aed1ee6-ebf6-4c3c-b5c4-29df8611575f@nottingham.ac.uk">
<p>FYI. This is affecting the printer in Cripps North, among
other things.</p>
<p>Cheers</p>
<p>Phil P</p>
<div class="moz-forward-container"><br>
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">Subject:
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<td>[UoN IT Service Status Page] - Access to Myprint, BPM
and Authentication timeouts - New Incident</td>
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">Date:
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<td>Tue, 04 Nov 2025 13:49:13 +0000</td>
</tr>
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">From:
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<td><a class="moz-txt-link-abbreviated moz-txt-link-freetext" href="mailto:do-not-reply@statushub.io" moz-do-not-send="true">do-not-reply@statushub.io</a></td>
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">Reply-To:
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<td><a class="moz-txt-link-abbreviated moz-txt-link-freetext" href="mailto:do-not-reply@statushub.io" moz-do-not-send="true">do-not-reply@statushub.io</a></td>
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">To: </th>
<td><a class="moz-txt-link-abbreviated moz-txt-link-freetext" href="mailto:phil.parry@nottingham.ac.uk" moz-do-not-send="true">phil.parry@nottingham.ac.uk</a></td>
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<span style="margin-top:0;margin-right:0;margin-bottom:0;font-family: 'Open Sans', Arial, sans-serif; font-size:24px; line-height:28px; color:#000000; font-weight:600;">
New Incident Details </span>
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<span style="margin-top:0;margin-right:0;margin-bottom:0;font-family: 'Open Sans', Arial, sans-serif; font-size:18px; line-height:24px; color:#000000; font-weight:600;">
Access to Myprint, BPM and
Authentication timeouts -
Investigating </span> </td>
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<span style="margin-top:0;margin-right:0;margin-bottom:0;font-family: 'Open Sans', Arial, sans-serif; font-size:14px; line-height:18px; color:#666666; font-weight:400;">
Incident start: 04/11/2025
01:32PM GMT <br style="margin-top:0;margin-right:0;margin-bottom:0">
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<br style="margin-top:0;margin-right:0;margin-bottom:0">
DTS are currently
investigating as a priority,
an incident impacting the
BPM platform, the MyPrint
service and the delays while
attempting to authenticate
to other University systems.<br style="margin-top:0;margin-right:0;margin-bottom:0">
<br style="margin-top:0;margin-right:0;margin-bottom:0">
We apologise for the
inconvenience casued <br style="margin-top:0;margin-right:0;margin-bottom:0">
<br style="margin-top:0;margin-right:0;margin-bottom:0">
</span> </td>
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Services Affected </span> </td>
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<img src="https://s3.amazonaws.com/statushub/mail/status-circles/degraded-performance.png" alt="•" width="13" border="0" style="margin-top:0;margin-right:0;margin-bottom:0;display: block; padding: 0; border: 0; color: #84BA24; text-decoration: none; font-family: Verdana,sans-serif; font-size: 20px; font-weight: bold;" moz-do-not-send="true"> </td>
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<span style="margin-top:0;margin-right:0;margin-bottom:0;font-family: 'Open Sans', Arial, sans-serif; font-size:14px; line-height:18px; color:#000000; font-weight:400;">
[Printing] Printing </span>
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<img src="https://s3.amazonaws.com/statushub/mail/status-circles/down.png" alt="•" width="13" border="0" style="margin-top:0;margin-right:0;margin-bottom:0;display: block; padding: 0; border: 0; color: #84BA24; text-decoration: none; font-family: Verdana,sans-serif; font-size: 20px; font-weight: bold;" moz-do-not-send="true"> </td>
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<span style="margin-top:0;margin-right:0;margin-bottom:0;font-family: 'Open Sans', Arial, sans-serif; font-size:14px; line-height:18px; color:#000000; font-weight:400;">
[Other] BPM - Business
processes </span> </td>
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<a style="margin-top:0;margin-right:0;margin-bottom:0;color:#000000;color:#000;text-decoration:underline" href="https://status.nottingham.ac.uk/incidents/750249?utm_source=notification&utm_medium=email" moz-do-not-send="true">Visit
the incident page</a> <br style="margin-top:0;margin-right:0;margin-bottom:0">
<a style="margin-top:0;margin-right:0;margin-bottom:0;color:#000000;color:#000;" href="https://status.nottingham.ac.uk/?utm_source=notification&utm_medium=email" moz-do-not-send="true">Visit
the UoN IT Service Status
Page hub page</a> </span>
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