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<p>Hi all,</p>
<p>I'm informed that the recent wifi issues following our network
upgrade should be resolved, if you're still having trouble
connecting then let me know.</p>
<p>Also, if any Mac users connected to the campus ethernet are still
seeing 802.1x login prompts, let me know about this too.</p>
<p>Thanks,</p>
<p>Phil P</p>
<div class="moz-forward-container"><br>
-------- Forwarded Message --------
<table cellpadding="0" cellspacing="0" border="0" class="moz-email-headers-table">
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">Subject:
</th>
<td>Incident# 1366926 is resolved.</td>
</tr>
<tr>
<th valign="BASELINE" align="RIGHT" nowrap="nowrap">Date: </th>
<td>Thu, 13 Feb 2025 10:44:34 +0000</td>
</tr>
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<th valign="BASELINE" align="RIGHT" nowrap="nowrap">From: </th>
<td>UI-ISM-Service-Del
<a class="moz-txt-link-rfc2396E" href="mailto:UI-ISM-Service-Del@exmail.nottingham.ac.uk"><UI-ISM-Service-Del@exmail.nottingham.ac.uk></a></td>
</tr>
<tr>
<th valign="BASELINE" align="RIGHT" nowrap="nowrap">To: </th>
<td>Philip Parry (staff)
<a class="moz-txt-link-rfc2396E" href="mailto:cczpcp@exmail.nottingham.ac.uk"><cczpcp@exmail.nottingham.ac.uk></a></td>
</tr>
<tr>
<th valign="BASELINE" align="RIGHT" nowrap="nowrap">CC: </th>
<td>Philip Parry (staff)
<a class="moz-txt-link-rfc2396E" href="mailto:cczpcp@exmail.nottingham.ac.uk"><cczpcp@exmail.nottingham.ac.uk></a></td>
</tr>
</tbody>
</table>
<br>
<br>
<font face="arial" size="3px" color="#222222" style="">Dear Philip<br>
<br>
This message is confirmation that the fault you reported,
Incident </font><span style="font-family: arial; font-size: medium;">1366926,</span><font face="arial" size="3px" color="#222222" style=""> "Wireless on
Mac - Cripps North - Top Floor" has been marked as resolved. <br>
</font><br>
<font face="arial" size="3px" color="#222222" style="">The
resolution detail is: <br>
Due to AP configuration issue occured. AP rebooted issue got
fixed. got confirmaiton from user to close<br>
<br>
If you believe that this fault has <i>not</i> been resolved, or
if you have an additional question relating to this specific
call, please provide further detail by responding to this
email. If you do not respond within seven calendar days</font><font face="arial" size="3px" color="#222222" style="">, your call
will be automatically closed and it will be necessary to raise a
new call.<br>
<br>
If you are happy for the incident to remain resolved, please do
not reply to it.<br>
<br>
<font face="arial" size="3px" color="#222222" style="">Please
click <a href="https://uniofnottm.saasiteu.com//Modules/SelfService/?Tab=MyItems&CommandId=ShowRequest&ItemId=A37F85CDEF0946ABABD18F5DAAB06ED6" moz-do-not-send="true">
<font face="arial" size="3px" style="">this link</font></a>
to view the status of your call, or to provide updates,
attachments or screenshots. </font> </font>
<div><font face="arial" size="3px" color="#222222" style=""><font face="arial" size="3px" color="#222222" style=""><br>
Regards,<br>
</font><font face="arial" size="3px" color="#222222" style=""><span style="font-family: verdana;">IT Operations</span><br style="font-family: verdana;">
<span style="font-family: verdana;">Digital & Technology
Services</span><br style="font-family: verdana;">
<span style="font-family: verdana;">The University of
Nottingham</span><br style="font-family: verdana;">
<span style="font-family: verdana;">Telephone (c/o IT
Service Desk): (0115) 9516677</span><br style="font-family: verdana;">
<a href="https://selfservice.nottingham.ac.uk/" target="_blank" rel="noopener" style="font-family: verdana; cursor: pointer;" moz-do-not-send="true" class="moz-txt-link-freetext">https://selfservice.nottingham.ac.uk</a><br>
<br>
</font><font face="arial" size="3px" color="#222222" style=""><br>
</font></font></div>
<div><font face="arial" size="3px" color="#222222" style=""><font face="arial" color="#222222" style=""><em style=""><b style="">We would value your feedback on the service you
received. Please fill in our</b><b style="color: rgb(34, 34, 34);"> customer </b></em></font><font face="arial" color="#222222" style="color: rgb(34, 34, 34);"><u style=""><a href="https://forms.office.com/r/xxL3n3gg3w" rel="noreferrer noopener" target="_blank" style="color: rgb(104, 136, 201);" moz-do-not-send="true"><em><b>feedback form</b></em></a></u><em style=""><b style="">.</b></em></font></font></div>
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