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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Following on from Nick’s email below, Richard Woffinden of CGI has provided the following fix for the issue – it worked on my phone anyway!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Instructions: Model – Polycom IP phone.<o:p></o:p></span></p>
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<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Home<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Settings<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Advanced<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Option 2 RESET<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Best wishes,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Ella<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Astro <astro-bounces@lists.nottingham.ac.uk>
<b>On Behalf Of </b>Nicholas Botterill<br>
<b>Sent:</b> 04 February 2025 08:15<br>
<b>To:</b> capt@nottingham.ac.uk<br>
<b>Subject:</b> [Astro] [CAPT] Potential desktop phone issue in CAPT following NGN migration<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:black">Dear all in CAPT,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Ella has made me aware of an issue with telephones in CAPT following the network migration yesterday; I'm not sure if this affects all telephones in CAPT at this stage.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">I have raised this as an urgent matter with the NGN team. Please don't hesitate to let me know of any other issues.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Kind regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Nick<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<div id="Signature">
<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#009BBD">Dr. Nick Botterill</span></b><o:p></o:p></p>
<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#131B57">Senior Technical Manager and Facilities Manager</span></b><o:p></o:p></p>
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<p style="background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#131B57">University of Nottingham</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#131B57">Room B402, Physics Building</span><o:p></o:p></p>
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